Client Success Coordinator — Contractor Role

Placements24; Bloemfontein; On-site; ZAR 279,000 - 391,000; Part time

Job summary

Placements24 in Bloemfontein is seeking a proactive Client Services Coordinator to manage and strengthen client relationships. You will coordinate client communications, oversee service requests, and ensure timely delivery while liaising between clients and internal teams.

This contract role requires excellent communication, strong administrative skills, and proficiency in Microsoft Office and CRM systems. You will contribute to onboarding, reporting, and continuous improvement of client

Qualifications

• Experience in client service, account management, or administrative roles.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite and familiarity with CRM software.
• Ability to multitask and manage time effectively in a busy office.

Responsibilities

• Act as a primary point of contact for assigned clients and provide timely responses.
• Coordinate delivery of services to clients, ensuring timelines and quality standards.
• Manage client accounts, update information, and maintain CRM records.
• Assist clients with onboarding, documentation, and initial setup.
• Facilitate communication between clients and internal teams to resolve requests.
• Prepare reports and presentations on client engagement and service delivery.
• Identify opportunities to improve client satisfaction and retention.
• Handle client complaints and escalate when necessary.

Skills

Client service

Account management

Communication

Interpersonal skills

Organizational skills

Multitasking

Time management

Teamwork

Detail-oriented

Tools

Microsoft Office

CRM software

Job description

Placements24 in Bloemfontein is seeking a proactive Client Services Coordinator to manage and strengthen client relationships. You will coordinate client communications, oversee service requests, and ensure timely delivery while liaising between clients and internal teams.

This contract role requires excellent communication, strong administrative skills, and proficiency in Microsoft Office and CRM systems. You will contribute to onboarding, reporting, and continuous improvement of client