Client Services Admin & Operations Coordinator

Kabstrading Co; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Kabstrading Co in Gqeberha is seeking a diligent Client Services Administrator to support daily operations and coordinate with the Client Services Coordinator. You will participate in plan meetings, train trainees, and ensure compliance with policies while resolving queries to improve reporting efficiency.

The role emphasises workload planning, collaboration with management and operations, and clear task allocation to prevent errors and maintain service levels.

Qualifications

• Manage workload and plan daily tasks.
• Train trainee Client Services Administrators and provide guidance.

Responsibilities

• Manage and plan their workload in daily meetings with Client Services Coordinator to ensure tasks are completed effectively and timely within the division.
• Training of trainee Client Services Administrators and provision of guidance, direction and support where necessary
• Ensure compliance with regulations, best practice and organizational policies and procedures
• Communicate challenges and collaborate with Branch Manager/Client Services Coordinator/Site Operations to resolve queries and improve reporting efficiency
• Strive for continuous improvement and assist with guidance to trainees
• Attend daily plan meetings with management and operations teams to stay informed and aligned with progress
• Ensure roles and responsibilities are understood to reduce errors
• Allocate tasks to evenly distribute workload in the absence of the Coordinator

Job description

Kabstrading Co in Gqeberha is seeking a diligent Client Services Administrator to support daily operations and coordinate with the Client Services Coordinator. You will participate in plan meetings, train trainees, and ensure compliance with policies while resolving queries to improve reporting efficiency.

The role emphasises workload planning, collaboration with management and operations, and clear task allocation to prevent errors and maintain service levels.