Client Service Administrator - Corporate Placements

Trending Talent Solutions; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Trending Talent Solutions client in the financial services sector is seeking Client Service Administrators to join their team in Cape Town. You will answer calls, make calls, handle queries and complaints, update client information, and translate written correspondence into English.

Requirements: Grade 12; at least 1 year customer service experience in a contact centre; fluency in English, Xhosa, Zulu and another African language (Sotho/Setswana/Sepedi/Venda).

Qualifications

• Minimum 1 year of customer service experience in a contact centre.
• Ability to speak, read and write English, Xhosa, Zulu and one other African language (Sotho, Setswana, Sepedi or Venda).

Responsibilities

• Answer calls and make calls.
• Handle queries and complaints from clients.
• Update client information in the system.
• Translate written correspondence into English.

Skills

Customer service

Education

Grade 12

Job description

Our client in the financial services industry is seeking Client Service Administrators to join their team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating client information, translating written correspondence into English etc.

Qualification required:

Grade 12

Experience required:

1 year customer service experience within a contact centre is a must

Able to speak, read and write: English, Xhosa, Zulu and one other African language: Sotho, Setswana, Sepedi or Venda is essential (you will be assessed)