Client-Centric Branch Delivery & Sales Advisor

Wesbank; Noord-Kaap; On-site; ZAR 546,000 - 654,000; Full time

Job summary

FNB is hiring a Branch Delivery Support Advisor in Kimberley to drive sales and deliver exceptional service in a busy POP environment. You will engage with existing and new clients, understand financial needs, and present suitable product solutions while maintaining FAIS and TCF compliance.

The role emphasizes relationship management, cross-selling, and accurate reporting, with development opportunities within a dynamic team culture. End date: 2026-10-02.

Qualifications

• Minimum qualification: Grade 12/NQF4 or higher.
• Preferred: NQF Level 5 Certificate in Banking or related field.
• 1–3 years of customer-facing experience in financial services.

Responsibilities

• Achieve embedded value hurdle rates and sales targets.
• Build and sustain strong client relationships in a high-volume branch.
• Offer compliant financial advice within FAIS and TCF rules.
• Grow cross-sell opportunities at point of sale and manage pipeline.
• Provide accurate sales reporting and daily CRM updates.

Skills

FAIS knowledge

TCF compliance

Sales targets

Customer service

Communication

Education

Grade 12 / NQF4

NQF5 Certificate in Banking

RE Level 5

Job description

FNB is hiring a Branch Delivery Support Advisor in Kimberley to drive sales and deliver exceptional service in a busy POP environment. You will engage with existing and new clients, understand financial needs, and present suitable product solutions while maintaining FAIS and TCF compliance.

The role emphasizes relationship management, cross-selling, and accurate reporting, with development opportunities within a dynamic team culture. End date: 2026-10-02.