Client-Centric Branch External Sales & Service Pro

Wesbank; Roodepoort; On-site; ZAR 536,000 - 670,000; Full time

Job summary

FNB Points of Presence seeks a Branch External Sales and Service Advisor in Roodepoort. You will deliver compliant financial advice, manage client relationships, educate customers on banking choices, and drive sales while adhering to FAIS and TCF standards in a busy branch.

The role emphasizes ethical advice, strong communication, and the ability to meet branch targets, while maintaining precise client records and continuous personal development.

Qualifications

• Minimum Grade 12 / NQF 4.
• Preferred: NQF 5 Certificate in Banking, Business Administration, Customer Service, or related FAIS-recognised fields.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide a positive customer experience by addressing transactional needs and expectations.
• Educate customers on banking platforms aligned with their needs.
• Achieve individual and branch sales and service targets; maintain accurate client records.
• Ensure advice complies with FAIS, TCF and FNB governance; stay updated on industry trends.

Education

Grade 12 / NQF 4

NQF5 Banking / Business Administration

Job description

FNB Points of Presence seeks a Branch External Sales and Service Advisor in Roodepoort. You will deliver compliant financial advice, manage client relationships, educate customers on banking choices, and drive sales while adhering to FAIS and TCF standards in a busy branch.

The role emphasizes ethical advice, strong communication, and the ability to meet branch targets, while maintaining precise client records and continuous personal development.