Cleaning Supervisor - Hospitality

Thorburn Security Solutions; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Thorburn Security Solutions is seeking an experienced Hospitality Cleaning Supervisor to oversee cleaning operations for premium venues in Durban. You will lead a team of housekeeping staff, ensuring immaculate presentation of guest areas, public spaces, and back‑of‑house facilities.

You will develop cleaning schedules, conduct regular inspections to uphold hygiene and quality standards, manage supplies and equipment, and address guest and staff concerns with professionalism in a fast‑paced

Qualifications

• Previous supervisory experience in hotel or hospitality cleaning.
• Knowledge of cleaning procedures, chemicals, and equipment.

Responsibilities

• Supervise, train, and motivate a cleaning team to ensure tasks are completed to a high standard.
• Develop and implement cleaning schedules for guest rooms, lobbies, restaurants, and conference facilities.
• Conduct regular inspections to ensure hygiene and quality standards are met.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Address guest or staff cleanliness concerns promptly and professionally.

Skills

Leadership

Communication

Interpersonal skills

Time management

Delegation

Hygiene knowledge

Job description

Our client is seeking an experienced and organized Hospitality Cleaning Supervisor to oversee cleaning operations for prestigious establishments in Durban. This role involves leading a team of cleaning staff to ensure immaculate presentation of guest areas, public spaces, and back‑of‑house facilities. You will play a critical part in maintaining the high standards expected by guests and management, contributing to the overall guest experience in the vibrant KwaZulu‑Natal region. This position requires strong leadership skills and a keen eye for detail in a fast‑paced hospitality environment.

Key Responsibilities

• Supervise, train, and motivate a team of cleaning staff to ensure all tasks are completed efficiently and to a high standard.
• Develop and implement cleaning schedules and routines for all areas, including guest rooms, lobbies, restaurants, and conference facilities.
• Conduct regular inspections of all areas to ensure compliance with hygiene and quality standards.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper storage.
• Address any guest or staff concerns related to cleanliness promptly and professionally in Durban.

Requirements

• Previous experience in a supervisory role within hotel or hospitality cleaning.
• Excellent knowledge of cleaning procedures, chemicals, and equipment used in the hospitality industry.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage time effectively and delegate tasks appropriately.
• A commitment to providing exceptional service and maintaining the highest standards of cleanliness.

Benefits

• Competitive salary with performance‑based incentives.
• Health insurance and retirement benefits.
• Opportunities for professional development and career advancement within the hospitality sector.
• Accommodation assistance may be considered for suitable candidates.
• A dynamic and rewarding work environment in beautiful Durban.