Housekeeping Supervisor

Placements24; Mbombela (Nelspruit); On-site; ZAR 156,000 - 246,000; Full time

Benefits offered by this job

Staff accommodation assistance

Discounted hotel stays

Advancement opportunities

Structured work environment

Job summary

Placements24 is seeking an experienced Housekeeping Supervisor for a reputable hotel in Nelspruit (Mpumalanga). You will lead the housekeeping team, ensure guest rooms and public areas meet high cleanliness and presentation standards, and drive a positive guest experience in a stunning Mpumalanga setting.

The role requires strong organizational skills, meticulous attention to detail, and the ability to train staff, manage schedules, and respond to guest requests with professionalism.

Qualifications

• Proven experience supervising housekeeping in a hotel setting.
• Strong knowledge of cleaning techniques and sanitation standards.
• Experience managing inventory and supplies.
• Excellent organizational and leadership abilities; strong communication skills.

Responsibilities

• Supervise daily housekeeping staff activities to ensure efficiency and standards.
• Inspect guest rooms and public areas regularly for cleanliness and presentation.
• Manage inventory of cleaning supplies and linens; ensure adequate stock levels.
• Train new staff on procedures, safety, and service standards.
• Address guest requests and concerns promptly and professionally.

Skills

Supervisory experience

Cleaning techniques

Inventory management

Organizational & leadership

Communication & interpersonal

Job description

About the Role

Our client is searching for an experienced and diligent Housekeeping Supervisor to lead their dedicated housekeeping team at a reputable hotel in Nelspruit . You will be responsible for ensuring that all guest rooms and public areas meet the highest standards of cleanliness and presentation. This role requires strong organizational skills, meticulous attention to detail, and the ability to motivate and manage a team effectively, ensuring a consistently positive guest experience in a beautiful Mpumalanga setting.

Key Responsibilities

• Supervise the daily activities of the housekeeping staff, ensuring all tasks are completed efficiently and to standard.
• Conduct regular inspections of guest rooms and public areas to maintain cleanliness and order.
• Manage inventory of cleaning supplies and linens, ensuring adequate stock levels.
• Train new housekeeping staff on procedures, safety protocols, and service standards.
• Address guest requests and concerns related to housekeeping services promptly and professionally.

Requirements

• Proven experience in a supervisory role within hotel housekeeping.
• Strong knowledge of cleaning techniques, sanitation standards, and inventory management.
• Excellent organizational and leadership skills.
• Good communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Competitive salary and potential for overtime pay.
• Staff accommodation assistance may be available.
• Discounted hotel stays and dining.
• Opportunities for advancement within the housekeeping department.
• A structured and supportive work environment.