Cleaning Operations Manager

Placements24; Sandton; Hybrid; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Medical aid

Life cover

Retirement fund

Job summary

Placements24 is seeking a Cleaning Operations Manager to lead multi-site cleaning operations in Sandton, Gauteng. This hybrid role involves on-site supervision, client liaison, and remote planning, scheduling, reporting and inventory management.

The ideal candidate will have 5+ years in cleaning operations management, strong leadership and communication skills, and a proven track record in delivering safe, high-quality service for commercial environments.

Qualifications

• Proven experience leading cleaning operations across multiple sites.
• Strong leadership, communication and customer service skills.
• Knowledge of health, safety and environmental regulations in cleaning.
• Ability to manage budgets and control costs.
• Experience with cleaning chemicals, equipment and best practices.

Responsibilities

• Manage and direct cleaning operations across client sites in Sandton, Gauteng.
• Supervise, train and mentor cleaning staff for high performance and safety.
• Develop and implement efficient cleaning schedules and procedures.
• Conduct quality control inspections to meet client and company standards.
• Manage inventory and procurement of cleaning supplies and equipment.
• Build strong client relationships and address concerns to ensure satisfaction.
• Ensure compliance with health and safety regulations.
• Recruit, onboard and retain reliable cleaning staff.
• Analyze operations data to identify improvements and implement best practices.
• Prepare regular performance reports for senior management.

Skills

Leadership

Team management

Client relations

Communication

Budgeting

Problem-solving

Health & safety

Tools

FM software

Office suite

Job description

About the Role

Our client, a leading provider of professional cleaning services, is seeking an accomplished Cleaning Operations Manager to oversee operations in the Sandton, Gauteng area. This hybrid role demands a dynamic leader who can effectively manage cleaning teams, ensure exceptional service delivery, and drive operational efficiency. You will split your time between on-site supervision, client relations, and quality assurance, and remote administrative tasks such as scheduling, reporting, and inventory management. The ideal candidate has a proven background in cleaning management, strong leadership capabilities, and a passion for maintaining pristine environments for commercial and corporate clients. This is an opportunity to make a significant impact in a key business district.

Key Responsibilities

• Manage and direct all cleaning operations across multiple client sites within the designated area.
• Supervise, train, and mentor cleaning staff, ensuring high performance and adherence to safety standards.
• Develop and implement efficient cleaning schedules and work procedures.
• Conduct regular quality control inspections to ensure services meet or exceed client expectations and company standards.
• Manage cleaning supply inventory and equipment, ensuring timely procurement and proper maintenance.
• Build and maintain strong relationships with clients, addressing concerns and ensuring satisfaction.
• Ensure compliance with all health, safety, and environmental regulations.
• Recruit, onboard, and retain a skilled and reliable cleaning workforce.
• Analyze operational data to identify areas for improvement and implement best practices.
• Prepare regular performance reports for senior management.

Requirements

• Minimum of 5 years of experience in cleaning operations management or a related supervisory role.
• Demonstrated experience managing cleaning teams and operations in commercial or corporate environments.
• In-depth knowledge of cleaning chemicals, equipment, and industry best practices.
• Strong leadership, communication, and customer service skills.
• Excellent organizational and problem-solving abilities.
• Proven ability to manage budgets and control costs.
• Familiarity with health and safety regulations.
• Proficiency in cleaning management software and standard office applications.
• Willingness to travel to various client sites in Sandton, Gauteng and surrounding areas, and perform on-site duties regularly.
• Ability to adapt to a hybrid work model, balancing office-based and remote responsibilities.

Benefits

Our client offers a competitive salary, opportunities for career advancement, and a comprehensive benefits package including medical aid, life cover, and retirement fund contributions. This hybrid role offers flexibility and the chance to manage operations in one of Gauteng's premier business hubs. You will be part of a professional and supportive team dedicated to excellence in service delivery. Join our client and take on a leadership role in the thriving corporate cleaning sector.