Claims Consultant: Client-Focused Claims Specialist

Dante Personnel Recruitment (Pty) Ltd; Gauteng; On-site; ZAR 167,000 - 201,000; Full time

Job summary

Dante Personnel Recruitment (Pty) Ltd in Gauteng, Roodepoort, is seeking a Claims Consultant to support the claims handling process and communicate effectively with policyholders. The role requires a degree, strong academics, fluent English and Afrikaans, and excellent written and verbal communication.

You will be proactive, professional, and capable of managing claims from submission to completion. Responsibilities include collecting accurate information, advising policyholders on claims steps,

Qualifications

• Completed degree, preferably BCom.
• Very strong academic results.
• Fluent in English and Afrikaans.
• Excellent written and verbal communication skills.
• Proactive, with a positive and friendly attitude.
• Computer literate.
• Professional with excellent interpersonal and administration skills.
• Exceptional client service.
• Able to communicate with various clusters of the business and service providers.
• Providing advice to policyholders on making a claim and the processes involved.
• Collecting accurate information and documents to proceed with the claim.
• Responsible for the management of a claim from submission to completion.
• Monitoring the progress of a claim.
• Taking responsibility for productivity and profit.
• Providing exceptional client service while confirming the extent as well as the validity of a claim.

Skills

Communication skills

Interpersonal skills

Client service

Proactive attitude

Computer literacy

Bilingual English-Afrikaans

Education

BCom degree

Job description

Dante Personnel Recruitment (Pty) Ltd in Gauteng, Roodepoort, is seeking a Claims Consultant to support the claims handling process and communicate effectively with policyholders. The role requires a degree, strong academics, fluent English and Afrikaans, and excellent written and verbal communication.

You will be proactive, professional, and capable of managing claims from submission to completion. Responsibilities include collecting accurate information, advising policyholders on claims steps,