Claims Consultant

Dante Personnel Recruitment (Pty) Ltd; Gauteng; On-site; ZAR 167,000 - 201,000; Full time

Job summary

Dante Personnel Recruitment (Pty) Ltd in Gauteng, Roodepoort, is seeking a Claims Consultant to support the claims handling process and communicate effectively with policyholders. The role requires a degree, strong academics, fluent English and Afrikaans, and excellent written and verbal communication.

You will be proactive, professional, and capable of managing claims from submission to completion. Responsibilities include collecting accurate information, advising policyholders on claims steps,

Qualifications

• Completed degree, preferably BCom.
• Very strong academic results.
• Fluent in English and Afrikaans.
• Excellent written and verbal communication skills.
• Proactive, with a positive and friendly attitude.
• Computer literate.
• Professional with excellent interpersonal and administration skills.
• Exceptional client service.
• Able to communicate with various clusters of the business and service providers.
• Providing advice to policyholders on making a claim and the processes involved.
• Collecting accurate information and documents to proceed with the claim.
• Responsible for the management of a claim from submission to completion.
• Monitoring the progress of a claim.
• Taking responsibility for productivity and profit.
• Providing exceptional client service while confirming the extent as well as the validity of a claim.

Skills

Communication skills

Interpersonal skills

Client service

Proactive attitude

Computer literacy

Bilingual English-Afrikaans

Education

BCom degree

Job description

CLAIMS CONSULTANT
Gauteng, Roodepoort
R15 000 - R18 000 CTC

Our client in the Insurance Services in Roodepoort is looking for Claims Consultants. Proactive, critical-thinking individuals, who will be able to contribute positively to the claims handling process and provide exceptional communication to policyholders

Minimum requirements

• Completed degree, preferably BCom
• Very strong academic results
• Fluent in English and Afrikaans
• Must possess excellent written and verbal communication skills
• Must be proactive, with a positive and friendly attitude
• Must be computer literate
• Must be professional
• Excellent interpersonal and administration skills
• Exceptional client service
• Must be able to communicate with various clusters of the business (various departments as well as service providers)
• Providing advice to policyholders on making a claim and the processes involved
• Collecting accurate information and documents to proceed with the claim
• Responsible for the management of a claim from submission to completion
• Monitoring the progress of a claim
• Taking responsibility for productivity and profit
• Providing exceptional client service while confirming the extent as well as the validity of a claim