Claims Auditor

City Logistics; Cape Town; On-site; ZAR 360,000 - 540,000; Full time

Job summary

A logistics company in Cape Town is seeking a Claims Auditor responsible for auditing claims and providing feedback to management. Applicants must have a matric, a relevant degree or diploma, and 3-5 years of logistics or auditing experience. Strong analytical and communication skills are essential, along with proficiency in MS Office. This position requires travel at short notice and is part of a permanent contract.

Qualifications

• Matric qualification is required.
• 3-5 years of experience in logistics or auditing.
• Strong computer skills are required.
• Reporting and effective communication.
• Computer literate (MS Office).

Responsibilities

• Auditing claims on a national basis.
• Preparing detailed audit reports.
• Reviewing branch records for compliance.
• Identify operational failures and inefficiencies; recommend effective solutions.
• Ensure branch adherence to FIFO and SOPs.
• Prepare detailed audit reports, including SOP compliance assessments.
• Follow up on driver-related discrepancies, such as shorts or delivery issues.
• Inspect branch housekeeping standards and identify areas requiring improvement.
• Conduct branch-level audits on security measures and vehicle management.
• Investigate and analyse operational discrepancies, such as unlabelled items, unidentified parcels, and problem shipments.

Skills

Reporting

Effective communication

Analyzing data

Auditing

MS Office

Education

Degree or Diploma in Logistics / Auditing

Degree or Diploma in Logistics / auditing

Tools

MS Office

Job description

Job category: Insurance Management and Administration

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements.This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity.We are passionate about what we do, passionate about Retail and service excellence.Let us be part of your solution.

Introduction

ARE YOU OUR NEXT CLAIMS AUDITOR?City Logistics is looking for a Claims Auditor who will be responsible for auditing claims on a national basis and providing feedback and solutions to Management.

Your core focus areas

• Collate, verify, and analyse floor reports and potential claim data.
• Review and assess branch records and administrative control systems for accuracy and compliance.
• Evaluate organizational risk related to potential claims.
• Identify operational failures and inefficiencies; recommend effective solutions.
• Ensure branch adherence to FIFO (First-In-First-Out) processes and standard operating procedures (SOPs).
• Prepare detailed audit reports, including SOP compliance assessments.
• Follow up on driver-related discrepancies, such as shorts or delivery issues.
• Inspect branch housekeeping standards and identify areas requiring improvement.
• Conduct branch-level audits on security measures and vehicle management.
• Investigate and analyse operational discrepancies, such as unlabelled items, unidentified parcels, and problem shipments.
• Perform comprehensive floor scans within branches and provide structured reports.
• Must be available for travel at short notice, including weekends and public holidays.

Minimum requirements

• Matric.
• Degree or Diploma in Logistics / auditing advantageous.
• A minimum of 3-5 years’ working experience in logistics in an auditing or similar position.
• Reporting and effective communication.
• Computer literate (MS Office).