Claims Auditor

Telesure Investment Holdings; South Africa; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Join Telesure Investment Holdings (TIH), a leading SA insurance group, to support the claims administration team by auditing and reviewing vehicle accident invoices and associated documents. You will gather data, process information, and ensure accuracy of costs and quotes.

Strong MS Office skills and familiarity with Audatex are essential. You will also assist with policy administration, accident assessment support, and reporting.

Qualifications

• 1-3 years Financial Services industry experience (Essential)
• Experience with Audatex (Essential)
• Ability to review and correct invoices and documents
• Strong data collection and reporting skills

Responsibilities

• Audit and Review Vehicle Accident Invoices
• Carry out information gathering and data processing to support claims administration
• Invoicing and Costing; review costings, quotes and invoices
• Review and correct documents and invoices; quantify claim costs
• Assist with Insurance Policy Administration and accident assessment processes
• Produce accurate reports by extracting data from standard sources

Skills

Data analysis

Invoicing

Documentation

Client management

Education

Matric / Grade 12 / SAQA Accredited Equivalent

Tools

Audatex

MS Office

Job description

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.

Job Purpose

To review and correct documents and invoices coming in from a MBR and quantify the claim cost. To confirm that all items claimed for was approved by the insurer and assessor.

Responsibilities

• Audit and Review Vehicle Accident Invoices
• Carry out a range of information gathering and data processing activities to support the administration of insurance claims, including an initial review of claims documentation to identify further information needed and/or to allocate cases to the appropriate claims specialists/investigators.
• Invoicing and Costing
• To review and correct documents and invoices coming in from a MBR and quantify the claim cost. Compare costings, quotes and invoices received from MBR. Quoted amounts, marked-up amounts, excesses, payable amounts and estimates on the system.
• Insurance Policy Administration
• Assist with accident assessment and repair processes. Have a basic understanding/experience of policy wording.
• Client & Customer Management (External)
• Help manage clients by carrying out standard activities and providing support to others.
• Data Collection and Analysis
• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
• Administration
• Produce, update and provide best practice support on MS documents, databases and other departmental systems to support the work of more senior colleagues.
• Work Scheduling and Allocation
• Organise own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary.
• Document Management
• Create, organise and maintain files containing the correspondence and records of a senior colleague.
• Document Preparation
• Prepare routine letters, memoranda, reports and similar documents following detailed instruction. This is likely to involve using the full range of functions within standard office software.
• Insights and Reporting
• Extract simple/automatic data in various forms (graphs, charts, etc.) to include in reports. Report on audits that have been completed or are still in progress.

Education

Matric / Grade 12/ SAQA Accredited Equivalent (Essential)

Experience

1-3 years Financial Services industry experience (Essential); Experience with Audatex (Essential); Panel beating and vehicle assessing experience (Advantageous)