Claims Administrator - Short-Term Insurance

Placements24; Upington; Sur place; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Medical aid contributions

Provident fund

On-the-job training

Résumé du poste

Placements24 in Upington, Northern Cape is seeking a detail-oriented Claims Administrator to join the short-term insurance department. You will manage the claims lifecycle from registration to closure, including data capture, policy verification, and communication with clients and service providers.

The role requires a Grade 12 matric, strong data entry, MS Office proficiency (Word, Excel, Outlook), excellent organization and time management, and good written and verbal communication.

Qualifications

• Matric certificate (Grade 12) or equivalent.
• Strong data entry skills with high accuracy.
• Proficiency in MS Office (Word, Excel, Outlook).
• Excellent organizational and time-management abilities.
• Good written and verbal communication skills.

Responsabilités

• Register new claims accurately in the claims management system.
• Verify policy details and coverage against claims.
• Communicate with policyholders, service providers, and internal teams about claim status.
• Process claim payments, reimbursements, and adjustments per policy.
• Maintain detailed records of all claims transactions and correspondence.
• Assist claims assessors and managers with administrative tasks.
• Ensure compliance with relevant regulations and procedures.
• Handle customer inquiries about claims processing and status.

Connaissances

Data entry

Attention to detail

Time management

Written and verbal communication

Organizational skills

Formation

Grade 12 / Matriculation

Outils

Word

Excel

Outlook

Description du poste

About the Role

Our client, a well-regarded insurance company, is seeking an efficient and detail-oriented Claims Administrator to join their short-term insurance department in **Upington, Northern Cape**. This role is fundamental to the effective processing of insurance claims, ensuring accuracy and promptness. The Claims Administrator will be responsible for managing the claims lifecycle from registration to closure, including data capture, policy verification, communication with clients and service providers, and processing payments. This position is ideal for individuals with strong administrative capabilities and an interest in the insurance sector within **Northern Cape**.

Key Responsibilities

• Register new claims accurately and efficiently in the claims management system.
• Verify policy details and coverage against the claim submitted.
• Communicate with policyholders, service providers (e.g., repair shops, assessors), and internal departments regarding claim status.
• Process claim payments, reimbursements, and adjustments in accordance with company policy.
• Maintain detailed and accurate records of all claims transactions and correspondence.
• Assist claims assessors and managers with administrative tasks related to claim investigation and resolution.
• Ensure compliance with all relevant regulations and internal procedures.
• Handle customer inquiries related to claims processing and status updates.
• Archive and manage claims files systematically.
• Identify potential issues or discrepancies in claims and elevate them appropriately.

Requirements

• A matriculation certificate (Grade 12) or equivalent qualification.
• Previous experience in an administrative role, preferably within the insurance or financial services industry.
• Strong data entry skills and a high level of accuracy.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Excellent organizational and time-management skills.
• Good written and verbal communication skills.
• A keen eye for detail and a methodical approach to tasks.
• Understanding of **South African** insurance principles is an advantage.
• Must be willing to work full-time in our **Upington, Northern Cape** office.

Benefits

Our client offers a competitive starting salary, medical aid contributions, and participation in a provident fund. On-the-job training and opportunities for professional development within the claims department are provided. The role is based in our **Upington, Northern Cape** office, offering a stable and supportive work environment. Join a committed team focused on delivering excellent service in the **Northern Cape**.