Child and Youth Support Coordinator

Placements24; Gauteng; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Home office stipend

Job summary

Placements24 is seeking a passionate Child and Youth Support Coordinator for a fully remote team, supporting young people in Pretoria, Gauteng. The role focuses on case management, advocacy, and connecting families with education, social, and recreational programs.

You will conduct assessments, develop individualized plans, provide counseling via online channels, liaise with schools and services, maintain confidential files, and advocate for youth rights.

Qualifications

• Minimum 4 years of direct work with children and adolescents in support or counselling.
• Bachelor's degree in Social Work, Child Psychology, Youth Development, or related field.
• Strong virtual communication, empathy, and active listening.
• Experience with case management and coordinating services remotely.
• Knowledge of local child welfare and youth services.

Responsibilities

• Assess needs of children and youth and develop individualized support plans.
• Provide counseling and mentorship via secure online channels.
• Coordinate access to educational, social, and recreational programs.
• Liaise with schools, social services, and community organizations.
• Maintain confidential case files and progress reports.
• Advocate for rights and needs of young people.

Skills

Empathy

Active listening

Virtual communication

Case management

Advocacy

Education

Bachelor's degree in Social Work

Youth development or related field

Tools

Video conferencing

CRM systems

Online collaboration tools

Job description

About the Role

Our client is seeking a passionate and experienced Child and Youth Support Coordinator to join their fully remote team. This role is dedicated to providing essential support services to children and young people, helping them navigate challenges and reach their full potential. As a remote-first position, you will utilize digital platforms to connect with young individuals, their families, and relevant support networks. Your work will involve case management, advocacy, and the coordination of resources to ensure positive outcomes for the youth in our care. This is an excellent opportunity to contribute meaningfully to the well‑being of young people within **Pretoria, Gauteng, ZA**, while enjoying the flexibility and autonomy of a remote role. We foster a collaborative and supportive virtual environment, valuing innovation and dedication to youth development.

Key Responsibilities

Conduct assessments of the needs of children and young people. Develop and implement individualized support plans in collaboration with clients and families. Provide counseling and mentorship services via secure online channels. Coordinate access to educational, social, and recreational programs. Liaise with schools, social services, and other relevant organizations in **Pretoria, Gauteng, ZA**. Maintain accurate and confidential client case files and progress reports. Advocate for the rights and needs of children and young people. Organize and facilitate online workshops and support groups for youth and parents. Monitor client progress and make adjustments to support plans as needed. Respond to emerging issues and crisis situations involving young people.

Requirements

Bachelor's degree in Social Work, Child Psychology, Youth Development, or a related discipline. At least 4 years of experience working directly with children and adolescents in a support or counselling capacity. Demonstrated understanding of child development, common youth challenges, and protective factors. Experience in case management and coordinating services for young people. Excellent virtual communication skills, including empathy and active listening. Proficiency with video conferencing software, CRM systems, and other digital tools. Ability to work autonomously and manage a caseload effectively in a remote setting. Strong problem‑solving skills and the ability to handle sensitive situations with discretion. Knowledge of local child welfare and youth services in **Pretoria, Gauteng, ZA**. A dedicated, quiet home office space with reliable internet connectivity.

Benefits

This position offers a competitive annual salary and a comprehensive benefits package designed to support your well‑being. As a fully remote role, you will enjoy significant flexibility in managing your work hours and environment. Our client provides continuous learning and development opportunities, including specialized training in youth support and digital engagement strategies. You will be part of a forward‑thinking team committed to making a positive impact on the lives of young people. We also offer support for home office expenses. Join our mission to empower the next generation in **Pretoria, Gauteng, ZA**.