Chief Executive: Short-Term Administration | Centurion | Permanent

PSG Konsult Ltd.; Centurion; On-site; ZAR 2,500,000 - 5,000,000; Full time

Job summary

PSG Konsult Ltd. invites applications for the role of Chief Executive: Short-Term Administration in Centurion.

This permanent post leads strategy, profitability, service delivery and governance for PSG’s short-term administration business, guiding centralisation and optimisation of administration, claims and underwriting, and ensuring regulatory obligations are met. The incumbent heads a senior management team, owns the divisional budget and operating model, and collaborates with insurers,

Qualifications

• Bachelor’s degree in commerce, business, insurance, engineering, information systems or related field.
• 10+ years in a complex operational/administration/processing or technology-led environment.
• 5+ years in senior leadership or executive level with proven P&L and budgets experience.

Responsibilities

• Prepare and implement operational and strategic plans for the STA business.
• Manage and ensure the sustainable profitability of PSG Administration.
• Deliver on new business and conversion targets.
• Drive organic growth through renewals and endorsements, and retention of existing business.
• Manage expenses within the approved budget.
• Grow the volume and profitability of business placed on the platform.
• Embed and evidence compliance with TCF principles across client-facing processes.
• Build and maintain relationships with insurers, advisors, strategic partners, and internal stakeholders.
• Centralise administration, claims and underwriting functions across the platform.
• Maintain turnaround times on requests in line with priorities and deliverables.
• Implement and maintain a workflow system to manage service delivery and drive process improvement.
• Deliver successful implementation of group and strategic projects (e.g., platform, POPIA); report to executives.

Skills

Leadership

Strategic planning

Regulatory compliance

Stakeholder management

P&L management

Budgeting

Change management

MS Office

Education

Bachelor’s degree in commerce, business, insurance, engineering, information systems or related field

Tools

MS Office

Job description

Chief Executive: Short-Term Administration | Centurion | Permanent Login

Designation: Chief Executive: Short-Term Administration | Centurion | Permanent

Category: Strategy

Job Level: Top Management

Posted by: PSG Financial Services

Posted on: 22 Oct 2026

Reference Number: POS01886

Closing date: 20-Nov-2026

Position Type: Permanent

Location: Centurion Hall Street

Overview:

VACANCY | CHIEF EXECUTIVE:SHORT-TERM ADMINISTRATION | CENTURION | PERMANENT

PSGs commitmentto transform and embrace diversity is what drives us to achieve a diverseworkplace with employment equity as a key goal to create an inclusiveworkforce. In achieving our employment equity goals, we give preference toapplicants from designated groups, and we encourage people with disability toapply.

The ChiefExecutive: Short-Term Administration is accountable for the strategy,profitability, service delivery and governance of PSG’s short-termadministration business. The role leads the centralisation and optimisation ofadministration, claims and underwriting functions, drives growth and retentionof business placed on the platform, and ensures that operational, regulatory,binder insurer and Treating Customers Fairly (TCF) obligations are consistentlymet.

The incumbentleads a senior management team, owns the divisional budget and operating model,and partners closely with insurers, advisors, strategic partner, and PSGdivisional executives to deliver a sustainable, scalable administrationplatform.

Responsibilities:

• Prepare and implementoperational and strategic plans for the STA business.
• Manage and ensure thesustainable profitability of PSG Administration.
• Deliver on new businessand conversion targets.
• Drive organic growththrough renewals and endorsements, and retention of existing business.
• Manage expenses within theapproved budget.
• Grow the volume andprofitability of business placed on the platform.

Clients

• Ensure complaints frombrokers and insurers are resolved timeously and to a satisfactory outcome.
• Embed and evidencecompliance with TCF principles across all client-facing processes.
• Build and maintainrelationships with insurers, advisors, strategic partners, and internalstakeholders.

Business processes

• Centralise administration,claims and underwriting functions across the platform.
• Maintain turnaround timeson requests in line with agreed priorities and project deliverables.
• Manage and improve serviceproviders and internal service level agreements (SLAs).
• Implement and maintain aworkflow system to manage service delivery and drive continuous processimprovement.
• Monitor and improveoperational systems and enhance the client digital experience.
• Deliver successfulimplementation of group and strategic projects (for example platform,POPIA and data initiatives).
• Report to executivemanagement and governance forums as required.

Leadership and peoplemanagement

• Build and lead a strong,capable management team.
• Own succession planningand talent management for the division.
• Advise, monitor anddevelop the management team, including performance management anddevelopment plans.
• Drive adoption of relevantincentive schemes and align team KPIs to business objectives.
• Ensure PSG peoplepolicies, employment equity commitments and transformation targets areapplied consistently.
• Relevant bachelor’s degreein commerce, Business, Insurance, Engineering, Information Systems or arelated field
• 10+ years' experience in acomplex operational, administration, processing or technology-ledenvironment, of which at least 5 years at senior leadership or executivelevel
• Proven track record ofmanaging profit and loss, budgets and operational efficiency at scale
• Demonstrated experienceleading and developing senior management teams
• Demonstrated experience inoperating model design, process re-engineering, automation, or large-scalesystems or platform implementation
• Fully computer literate(MS Office)

Advantageous:

• Experience in short-terminsurance, insurance administration or binder arrangements
• Knowledge of short-terminsurance products and technical aspects
• Existing FSCA KeyIndividual approval
• Strategic orientation
• Management skills andleadership skills
• Technology and digitalorientation
• Analytical and data-drivendecision-making
• Product, policy andsystems knowledge, or the demonstrated ability to acquire short-terminsurance product and regulatory knowledge (FAIS, TCF, POPIA) within anagreed period
• Communication skills, oraland written
• Interpersonal relationsand building and maintaining relationships
• High stress tolerance
• Commercial acumen and costmanagement
• Results orientation andaccountability