Checkout Assistant

Pick n Pay Retailers; South Africa; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Pick n Pay is hiring a till operator to deliver outstanding customer service at the checkout. You will accurately process purchases, handle payments, and ensure a smooth and efficient checkout experience. Maintain a clean, organized till area while upholding store policies and cash-handling procedures.

Applicants must have Grade 12, be able to communicate in English, and complete numeracy screening. Willingness to work shifts and be multiskilled is essential for operational requirements.

Qualifications

• Grade 12 is required.
• Numeracy screening assessments will be completed successfully.
• Must be able to communicate in English.
• Able and willing to work shifts to meet operational requirements.

Responsibilities

• Physically demanding: pack purchased goods into checkout bags and trolleys to standard.
• Use of detergents and cleaning materials.
• Maintain a customer-minded approach and respond positively to situations.
• Demonstrate excellent communication: listen, respond, and speak clearly.

Skills

Customer minded

Sense of urgency

Handle routine work

Self development

Flexible and multiskilled

Communication skills

Shift work

Thorough / accurate

Education

Grade 12

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Responsible for providing excellent customer service at the till point by accurately processing purchases, handling payments, and ensuring a smooth and efficient checkout experience. Maintains a clean and organized till area while upholding all company policies, cash-handling procedures, and customer service standards. Competencies: Customer Minded Sense of urgency Handle routine work Self development – seek opportunities to improve self Willing to be flexible and multiskilled Excellent Communication skills Able to work shifts to meet operational requirements Thorough / accurate

Competencies

• Customer Minded
• Sense of urgency
• Handle routine work
• Self development – seek opportunities to improve self
• Willing to be flexible and multiskilled
• Excellent Communication skills
• Able to work shifts to meet operational requirements
• Thorough / accurate

Minimum Requirements

• Grade 12
• All applicants will be required to successfully complete the appropriate numeracy screening assessments.
• Must be able to communicate in English
• Able and willing to work shifts to meet operational requirements

Key Responsibilities

• Physically demanding Pack purchased goods into checkout bags and trolleys according to the required standard
• Use of detergents and cleaning materials/chemicals
• Being customer minded by seeing situations through the eyes of the customer and responding positively
• Excellent communication skills by listening attentively, responding appropriately and talking in a clear, understandable manner
• Display a sense of urgency in constantly striving to complete tasks in the shortest possible time
• Perform routine tasks at a constant high standard
• Develop self by constantly looking for opportunities to improve/grow self
• Willing to be flexible and multi-skilled

Closing Date 10 Nov 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees.

Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value.

Our Mission

We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop

Our Values

• Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success.
• Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding.
• Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement.
• Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box.
• Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions.
• Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities.
• Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions.
• Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business.

Why Pick n Pay?

At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together.

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