Channel Leader – Banking Growth & Service Excellence

Absa Group; Centurion; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Absa Group in Gauteng Centurion invites a senior branch leader to steer a large branch or multiple service points, delivering growth, governance, and excellent customer outcomes in line with the bank’s strategy. You will lead sales, service, and digital adoption while representing the bank in the community.

The role focuses on building resilient teams, achieving performance targets, managing risk and regulatory compliance, and developing future leaders through strong people practices and

Qualifications

• Lead nodal operations with accountability for people, process, and performance.
• Drive commercial growth and service excellence across multiple sites.
• Oversee risk, governance, and regulatory compliance within the branch.

Responsibilities

• Translate regional and national strategy into branch execution.
• Drive transformation, digital adoption, and inclusion initiatives.
• Position the branch as a trusted financial partner in the community.

Skills

Leadership

Branch management

Risk & governance

People leadership

Strategic planning

Education

Bachelor's degree in Banking or Business Administration

Job description

Absa Group in Gauteng Centurion invites a senior branch leader to steer a large branch or multiple service points, delivering growth, governance, and excellent customer outcomes in line with the bank’s strategy. You will lead sales, service, and digital adoption while representing the bank in the community.

The role focuses on building resilient teams, achieving performance targets, managing risk and regulatory compliance, and developing future leaders through strong people practices and