Channel Growth & Service Leader

Absa Group; George; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Absa Group in George, Western Cape invites an experienced banking professional to lead a large branch with P&L accountability and transformation objectives. You will drive customer outcomes, digital adoption, and compliant operations while building a high-performing team within a community-focused banking environment.

As the Branch Leader, you will oversee multi-channel service delivery, governance, and risk management, ensuring sustainable growth and strong partner relationships across the

Qualifications

• Bachelor's Degrees or Advanced Diplomas in Banking or related fields.
• Advanced Diploma in Business Administration.

Responsibilities

• Translate regional and national strategy into branch execution.
• Drive transformation, digital adoption, and inclusion initiatives.
• Position the branch as a trusted financial partner in the community.
• Lead senior branch leadership and management teams.
• Own branch P&L and drive growth, profitability and productivity.
• Ensure robust risk, governance and regulatory compliance.
• Engage key clients and community structures as a brand ambassador.

Skills

Leadership

Strategic planning

Digital adoption

Customer experience

Risk & compliance

Education

Bachelor's Degree in Banking

Bachelor's Degree in Business Administration

Job description

Absa Group in George, Western Cape invites an experienced banking professional to lead a large branch with P&L accountability and transformation objectives. You will drive customer outcomes, digital adoption, and compliant operations while building a high-performing team within a community-focused banking environment.

As the Branch Leader, you will oversee multi-channel service delivery, governance, and risk management, ensuring sustainable growth and strong partner relationships across the