Change Manager at QES

QE Services IT Recruitment; Bellville; Hybrid; ZAR 900,000 - 1,200,000; Part time

Job summary

QE Services IT Recruitment is seeking a seasoned Change Manager for a contract role in Cape Town (North). The incumbent will drive change across enterprise systems, bridging business and technology to ensure adoption of new platforms and processes.

The role requires strategic thinking with hands-on delivery, stakeholder engagement excellence, and experience in regulated financial environments. Hybrid/on-site work will be needed as projects demand.

Qualifications

• Bachelor's degree in Business, Information Systems, or related field.
• 5+ years' experience in change management within digital platforms and/or banking/financial services.
• Proven track record in leading organizational change for system implementations or digital transformations.
• Strong knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter).
• Excellent stakeholder management, communication, and facilitation skills.
• Experience in training design and delivery for system rollouts.
• Ability to work in fast-paced, regulated environments with multiple stakeholders.

Responsibilities

• Develop and execute change management strategies and plans for digital transformation initiatives.
• Partner with project teams to integrate change management activities into overall project plans.
• Conduct impact assessments and readiness evaluations across business units.
• Design and deliver communication and training plans to support adoption of new systems and processes.
• Engage stakeholders at all levels, ensuring alignment and buy-in for change initiatives.
• Monitor and report on change progress, risks, and issues, adjusting strategies as required.
• Support business units in embedding new ways of working and sustaining change outcomes.

Skills

Change management

Stakeholder management

Training design

Digital platforms

Banking sector

Education

Bachelor's degree in Business/IS

Job description

Change Manager (Contract)

Position: Change Manager

Type : Independent contract

Location: Cape Town (North)

(Hybrid/On-site as required)

Role Overview

We are seeking an experienced Change Manager with strong exposure to digital platforms and the banking/financial services sector. The successful candidate will lead change initiatives across enterprise systems, ensuring smooth adoption of new platforms, processes, and technologies. This role requires a strategic thinker with hands-on delivery capability, able to bridge business and technology while driving stakeholder engagement and organizational readiness.

Key Responsibilities

• Develop and execute change management strategies and plans for digital transformation initiatives.
• Partner with project teams to integrate change management activities into overall project plans.
• Conduct impact assessments and readiness evaluations across business units.
• Design and deliver communication and training plans to support adoption of new systems and processes.
• Engage stakeholders at all levels, ensuring alignment and buy-in for change initiatives.
• Monitor and report on change progress, risks, and issues, adjusting strategies as required.
• Support business units in embedding new ways of working and sustaining change outcomes.

Requirements & Qualifications

• Bachelor's degree in Business, Information Systems, or related field.
• 5+ years' experience in change management within digital platforms and/or banking/financial services.
• Proven track record in leading organizational change for system implementations or digital transformations.
• Strong knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter).
• Excellent stakeholder management, communication, and facilitation skills.
• Experience in training design and delivery for system rollouts.
• Ability to work in fast-paced, regulated environments with multiple stakeholders.

Competencies

• Strategic thinking with practical delivery focus.
• Strong interpersonal and influencing skills.
• Analytical mindset with problem-solving ability.
• Resilience and adaptability in complex environments.

Desired Skills

• Change management methodology
• Business Change Management
• Banking

Desired Work Experience

• 5 to 10 years

Desired Qualification Level

• Grade 12 / Matric