Catering Team Leader

Placements24; LegKraal Gate; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary package

Fully remote position

Retirement annuity fund

Professional development and training

Collaborative remote team culture

Job summary

Placements24 seeks an energetic Catering Team Leader to manage a remote catering service team in Mahikeng. You will guide a team responsible for coordinating and executing catering orders for clients, ensuring seamless delivery and exceptional service from a distance.

The role emphasizes leadership, collaboration, and problem-solving to maintain quality and customer satisfaction in a virtual setting.

Qualifications

• Experience in a supervisory or team leader role, preferably in catering or hospitality.
• Strong leadership and communication for managing a remote team.
• Excellent organizational and problem-solving abilities.
• Familiarity with virtual collaboration tools and remote work environments.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Lead, mentor, and motivate a remote team of catering staff to achieve performance goals.
• Oversee the coordination and execution of catering orders, ensuring timely and accurate delivery.
• Implement and maintain high standards for food quality, presentation, and customer service.
• Monitor team performance, provide constructive feedback, and conduct regular check-ins.
• Troubleshoot and resolve operational issues within the remote service delivery framework.
• Ensure adherence to all company policies, procedures, and health and safety guidelines.

Skills

Leadership

Remote team management

Communication

Organizational skills

Problem-solving

Customer service

Tools

Remote collaboration tools

Job description

About the Role

Our client is seeking an energetic and experienced Catering Team Leader to manage and inspire their remote catering service team in Mahikeng . This position involves guiding a team responsible for coordinating and executing catering orders for clients, ensuring seamless delivery and exceptional service standards are met, even from a distance. You will play a crucial role in motivating your team, troubleshooting operational challenges, and upholding the company's commitment to quality and customer satisfaction in a virtual setting. The ideal candidate thrives in a remote environment and possesses excellent leadership and communication skills.

Key Responsibilities

• Lead, mentor, and motivate a remote team of catering staff to achieve performance goals.
• Oversee the coordination and execution of catering orders, ensuring timely and accurate delivery.
• Implement and maintain high standards for food quality, presentation, and customer service.
• Monitor team performance, provide constructive feedback, and conduct regular check-ins.
• Troubleshoot and resolve operational issues that arise within the remote service delivery framework.
• Ensure adherence to all company policies, procedures, and health and safety guidelines .

Requirements

• Proven experience in a supervisory or team leader role , preferably in catering or hospitality.
• Strong leadership, communication, and interpersonal skills, especially for remote team management.
• Excellent organizational and problem-solving abilities.
• Familiarity with virtual collaboration tools and remote work environments.
• Ability to manage multiple tasks and prioritize effectively.
• A commitment to customer satisfaction and service excellence.

Benefits

• Competitive salary package and performance-based incentives.
• Fully remote position offering work-life balance.
• Contribution to a retirement annuity fund.
• Opportunities for professional development and leadership training.
• A collaborative and supportive remote team culture.