Catering Supervisor — Lead Event Service & Guest Experience

Placements24; Mtubatuba Local Municipality; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Uniform provided

Meals provided

Job summary

Placements24 is seeking a Catering Service Supervisor to join our Richards Bay team. You will lead service staff, oversee event setup, manage guest satisfaction and uphold high service standards across diverse functions.

The role is hands-on with a dynamic environment, requiring a people-focused leader who can ensure smooth operations, timely service and exemplary guest experiences at each function. Uniform and meals are provided during shifts.

Qualifications

• Proven supervisory experience in catering or hospitality.
• Strong leadership and team management skills.
• Excellent customer service and problem-solving abilities.
• Knowledge of food and beverage service standards and safety.
• Flexible hours including weekends/public holidays.

Responsibilities

• Supervise catering staff during events with courteous service.
• Oversee setup and breakdown of stations and dining areas.
• Manage food and beverage service and replenishment.
• Address guest concerns promptly and professionally.
• Ensure health, safety, and hygiene regulations are followed.
• Conduct pre-event briefings with the service team.

Skills

Supervisory experience

Leadership

Customer service

Problem solving

Communication

Flexibility

Job description

Placements24 is seeking a Catering Service Supervisor to join our Richards Bay team. You will lead service staff, oversee event setup, manage guest satisfaction and uphold high service standards across diverse functions.

The role is hands-on with a dynamic environment, requiring a people-focused leader who can ensure smooth operations, timely service and exemplary guest experiences at each function. Uniform and meals are provided during shifts.