Catering Supervisor

Tsebo Solutions Group; Secunda; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Tsebo Solutions Group is seeking an experienced Catering Manager in Secunda to lead and develop a high-performing team, ensuring service delivery standards and client satisfaction.

You will oversee budget controls, P&L, administration and daily client relations while staying aligned with Tsebo policies and industry best practices. Strong leadership and culinary operations knowledge are essential.

Qualifications

• 3+ years management experience in catering.
• 1-2 years experience in a Commercial/ Industrial setting.
• Strong attention to detail and client service orientation.
• Proficient in MS Excel and Word.
• Ability to manage budgets and P&L.

Responsibilities

• Set and monitor service delivery standards.
• Lead, train and develop a staff team.
• Maintain operations controls within budget.
• Ensure Tsebo Catering standards in food prep, presentation and service.
• Ensure compliance with Tsebo policies.
• Handle HR and IR issues, including training and performance management.
• Analyze client needs and address complaints.
• Coordinate functions and manage administration, finances and debtors.
• Prepare monthly P&L and client relationship management.
• Stay updated on food trends.

Skills

Attention to detail

Client service oriented

Business management principles

Excellent people skills

Strong judgement & problem-solving

Commercial/Industrial exp

Catering management exp

MS Excel

MS Word

Education

National Senior Certificate (Matric)

Hospitality Management / F&B qualification

Tools

MS Excel

MS Word

Job description

Duties & Responsibilities

• Setting and management of service delivery standards.
• Lead, motivate, train and develop a team of staff.
• Implement and maintain operational controls in line within budgetary requirements.
• Ensure quality of food preparation, presentation and service is up to Tsebo Catering standards by meeting all quality star grading standards.
• Ensure all Tsebo Catering Solutions policies and procedures are complied with.
• Daily HR and IR issues (including training, development & performance management).
• Analyse and pre-empt client needs and possible complaints.
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process paperwork.
• Monthly P & L.
• Relationship building with the client and customers on a daily basis (essential).
• Must be able to work long hours and over weekends should there be a need.
• Stay abreast of latest food trends and best practices.

Skills and Competencies

• Attention to detail
• Client service orientated
• Business management principles
• Excellent people skills
• Strong judgement and problem-solving skills
• 1-2 years previous experience within a Commercial/ Industrial establishment.
• A minimum of 3 years management experience in catering.
• Computer literacy MS Excel and MS Word
• Financial acumen

Qualifications

• National Senior Certificate (Matric)
• Relevant qualification relating to Hospitality Management or Food and Beverages