Casual Cashier: POS & Customer Experience Pro

Dis-Chem Pharmacies Limited; Wes-Kaap; On-site; ZAR 78,000 - 123,000; Part time

Job summary

Dis-Chem Pharmacies is seeking a Casual Cashier for the Canal Walk store to support customer service at the point of sale and ensure a world-class shopping experience. You will record transactions, handle payments, and follow Dis-Chem policies and security procedures.

The role requires Grade 12, at least 6 months cashier experience, and strong English. You must be willing to work retail hours and maintain accuracy and integrity in till operations.

Qualifications

• Minimum 6 months’ cashier/till operations experience.
• Computer literate – MS Office.
• Sound numerical skills.
• Strong command of the English language.
• Basic customer service.
• Willing and able to work retail hours.

Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures.
• Establish a professional relationship with customers.
• Report customer complaints and compliments to the Frontline Supervisor or store management.
• Adhere to the customer turnover hourly rate.
• Be aware of current sales and promotions.
• Ensure colleagues and customers are not exposed to any risk.
• Carry out and manage Dis-Chem 5 star communication principles.
• Be responsible for cash flow.
• Ensure all line voids and price changes are approved and signed off by the supervisor.
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so.
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem.
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs.
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management.
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Skills

Cashier experience

MS Office

Numerical skills

English language

Customer service

Retail hours

Education

Grade 12 / Matric

Job description

Dis-Chem Pharmacies is seeking a Casual Cashier for the Canal Walk store to support customer service at the point of sale and ensure a world-class shopping experience. You will record transactions, handle payments, and follow Dis-Chem policies and security procedures.

The role requires Grade 12, at least 6 months cashier experience, and strong English. You must be willing to work retail hours and maintain accuracy and integrity in till operations.