Cashier - VKB Retail, Petrus Steyn

VKB Group; Petrus Steyn; On-site; ZAR 120,000 - 180,000; Full time

Job summary

VKB Group is seeking a customer-focused cashier at our Petrus Steyn branch to ensure accurate transactions and friendly service. You will handle paypoint activities, process card payments, and support daily banking while maintaining orderly records and stock control.

The role requires 2–3 years in cashier/retail or customer service, and fluency in Afrikaans and English. A team-oriented attitude and strong attention to detail are essential for success in a busy retail environment.

Qualifications

• Grade 12 / NQF 4 and computer literacy in Microsoft Office.
• 2–3 years experience in cashier, retail, or customer service.
• Fluent Afrikaans and English (spoken and written).
• Team player with attention to detail and integrity.

Responsibilities

• Process customer transactions accurately and efficiently.
• Perform paypoint sales activities.
• Deliver professional customer service.
• Receive and allocate customer payments.
• Process card payments and related back-office administration.
• Reconcile and manage daily cash and cheque transactions.
• Complete daily banking requirements.
• Maintain accurate records and documentation.
• Perform daily administrative duties.
• Processing stock claims.
• Perform stock control and inventory-related tasks.
• Place stock orders and assist with inventory replenishment activities.
• Adhere to security and loss control procedures.
• Support branch operations and customer service objectives.
• Maintain a clean, organised, and professional work environment.

Skills

Cash handling

Customer service

Microsoft Office

Education

Grade 12 / NQF 4

Computer literacy in Microsoft Office

Tools

POS system

Job description

Introduction to the VKB Group

The VKB Group is an agricultural company providing support to farmers and producing straight-from-the-farm foods for consumers. Apart from its various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK.

Our roots are firmly planted in agriculture, with farming at our core, continuously growing and evolving throughout the years. Starting with providing everything needed on the farm to produce food, we now operate across the entire food supply chain, including processing, logistics, storage, handling and national and international market channels.

This "house of brands", established with the support of our farmer shareholders, forms the foundation for building the agribusiness of the future.

More About VKB Retail

VKB Retail forms an important part of the VKB Group's service offering to farmers, businesses, and local communities. Through its retail operations, VKB Retail provides customers with quality products, trusted advice, and reliable service that support agricultural production and everyday needs. By combining strong customer relationships with operational excellence, VKB Retail helps strengthen the agricultural value chain while contributing to the growth and sustainability of the communities it serves.

Why This Role Matters

Every customer interaction shapes the reputation of our business. This role plays a key part in ensuring that transactions are processed accurately, customers receive outstanding service, and daily cash management processes are completed with integrity and precision. By maintaining efficient frontline operations, the successful candidate helps create a positive customer experience while supporting the smooth functioning of the retail branch.

Why Join VKB?

At VKB Group, you become part of an organisation with deep agricultural roots and a vision for the future. We offer opportunities to learn, grow, and contribute to a business that supports farmers, communities, and the food supply chain. You will work alongside committed colleagues who value teamwork, accountability, and service excellence while building valuable experience within one of South Africa's leading agribusiness groups.

What Success Looks Like

• Delivers friendly, professional, and efficient customer service at every interaction.
• Processes customer transactions accurately and in accordance with company procedures.
• Maintains effective cash handling and banking practices with minimal discrepancies.
• Supports smooth daily retail operations through timely administrative completion.
• Builds positive relationships with customers through consistent service excellence.
• Ensures receipts, allocations, and payment records are processed accurately.
• Upholds security, loss control, and compliance requirements at all times.
• Contributes to a well-organised, customer-focused branch environment.

Who We Are Looking For

We are looking for a customer-focused individual who enjoys working with people and takes pride in delivering accurate, efficient service. The ideal candidate is energetic, dependable, and comfortable working in a retail environment where attention to detail and accountability are essential. They are approachable, respectful, and committed to building positive customer relationships while supporting the success of the broader team. They value integrity, work well under pressure, and consistently maintain high standards of accuracy and professionalism.

Minimum Requirements

Qualifications

• Grade 12 / NQF 4
• Computer Literacy in Microsoft Office

Essential Requirements

• 2-3 years Previous experience in a similar cashier, retail, or customer service role
• Team player with the ability to work well with others
• Knowledge of Agricultural activities, animal health products, animal feed and hardware
• Experience in assisting customers with product selection and providing technical product advice will be advantageous.
• Able to communicate effectively in both Afrikaans and English (spoken and written).
• Willingness to learn and grow within the organization.
• Friendly and professional demeanor, regardless of circumstances.

Competencies

• Customer Focus
• Communication Skills
• Good interpersonal and people skills.
• Attention to Detail
• Numerical Accuracy - Accurate and trustworthy when handling cash and financial transactions.
• Accountability
• Teamwork
• Problem Solving
• Conflict Handling
• Time Management
• Reliability and Integrity

Skills Required

• Computer literacy
• Microsoft Office proficiency
• Customer service skills
• Cash handling and transaction processing
• Administrative skills
• Sales support
• Numerical aptitude
• Conflict resolution - Able to handle conflict professionally and constructively.
• Accurate record keeping

Key Responsibilities

• Process customer transactions accurately and efficiently.
• Perform paypoint sales activities.
• Deliver professional customer service.
• Receive and allocate customer payments.
• Process card payments and related back-office administration.
• Reconcile and manage daily cash and cheque transactions.
• Complete daily banking requirements.
• Maintain accurate records and documentation.
• Perform daily administrative duties.
• Processing stock claims.
• Perform stock control and inventory-related tasks.
• Place stock orders and assist with inventory replenishment activities.
• Adhere to security and loss control procedures.
• Support branch operations and customer service objectives.
• Maintain a clean, organised, and professional work environment.

Important Information for Applicants

VKB Group reserves the right to close or withdraw any vacancy at its discretion. All personal information submitted through the Career Portal will be used solely for recruitment purposes and, where applicable, for matters related to employment.

As an equal opportunity employer, VKB Group is committed to Employment Equity, transformation, and the inclusion of People with Disabilities. Our recruitment decisions are aligned with the VKB Group Employment Equity Plan and Transformation Strategy.

When applying, please ensure that:

• You use Google Chrome to access the Career Portal.
• You upload a clear and professional CV in PDF or Word format only.
• Your CV does not contain handwritten notes or markings.
• Supporting documents such as your ID, driver's licence, certificates, or other documentation are uploaded in the designated sections and not combined with your CV.
• Your profile photo meets the minimum size requirement of 300 x 300 pixels.

A Note on Honesty and Integrity

As part of the application process, you will be required to complete a screening questionnaire. We strongly encourage all candidates to answer every question honestly and accurately.

At VKB Group, our culture is rooted in the values of being Humble, Hungry, Smart, Bold, and Playing as One Team. We believe in building authentic relationships and making sound decisions based on trust and integrity. Misrepresenting qualifications, experience, competencies, criminal history, or any other information may result in your application being withdrawn or your employment being terminated should discrepancies be identified during verification processes.

We respect your time and ask that you respect ours by providing truthful information throughout the recruitment process. This helps ensure that we focus on candidates who are genuinely aligned with the requirements of the role and the values of our organisation.