Cashier (Bergview Complex,Harrismith)

Pedros Chicken; Vrystaat; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A fast-food restaurant in South Africa seeks a Customer Service representative to deliver excellent service by accurately processing transactions on the POS. Responsibilities include educating customers about promotions, maintaining cleanliness, and upselling. Candidates should possess strong literacy and numeracy skills, and one year of cashier experience in a QSR environment is preferred. This is a great opportunity to enhance your customer service skills in a dynamic environment.

Qualifications

• Strong literacy skills are essential for processing transactions and understanding customer needs.
• Numeracy skills are required for handling payments accurately.
• Previous experience as a retail cashier in a QSR environment is preferred.

Responsibilities

• Deliver exceptional customer service by accurately processing transactions.
• Educate customers on current promotions and drive sales.
• Ensure the cleanliness and hygiene of counter service areas.

Skills

Customer service

Literacy skills

Numeracy skills

Sales techniques

Education

National Senior Certificate

Senior Certificate

Job description

PURPOSE

To provide great Customer service by actively, timeously, and accurately processing transactions on POS.

DUTIES AND RESPONSIBILITIES

• Provide Great Customer Service by processing Customer orders according to SOP
• Maintain speed of service
• Process payment types accurately according to SOP
• Educate Customers about current promotions and drive sales
• Increase ticket averages by upselling or suggestive selling techniques
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
• Maintain FOH Stock according to SOP

REQUIREMENTS

• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a retail cashier (QSR environment preferred)