Cash Consultant

Standard Bank Group; De Aar; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading banking institution is seeking a professional in De Aar to manage cash-related matters effectively for walk-in customers. The ideal candidate will have 1-2 years of branch banking experience and strong knowledge of cash-handling policies. This role emphasizes delivering excellent customer service while adhering to established bank procedures.

Qualifications

• 1-2 years of experience in branch banking with knowledge of policies.
• Understanding legal aspects related to cash handling.
• Ability to articulate and examine client needs effectively.

Responsibilities

• Attend to cash-related matters for walk-in customers.
• Assess client demand to ensure compliance with service standards.
• Deliver excellent client experience while following bank procedures.

Skills

Client Coverage

Personal and Private Banking

1-2 years Branch banking experience

Familiar with cash handling legal aspects

Knowledge of branch functions

Job description

Business Segment: Personal & Private Banking

To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
• Familiar with the legal aspects regarding cash handling
• Knowledge of other departments and their functions within a branch

Additional Information

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures
• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)