Cash Centre Supervisor - Precision, Compliance & Service

Fidelity Services Group; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fidelity Services Group is seeking a hands-on Supervisor for our Edenvale Cash Centre. You will oversee opening/closing, counting and reconciling cash, and ensure SOPs are followed to deliver consistent, high-quality service.

The role demands accuracy, discipline, and the ability to handle client queries professionally. The ideal candidate has Grade 12, computer literacy, and at least two years in a cash centre or similar role, with treasury experience as an advantage.

Qualifications

• Must have Grade 12 or equivalent qualification.
• At least 2 years’ cash centre experience or similar role is an advantage.
• Treasury experience is an advantage.
• Clear criminal record.
• Able to work extra hours when needed.
• Must be able to address and resolve challenges which may arise.

Responsibilities

• Opening and closing of Cash Centre where applicable.
• Ensure that Standard Operational procedures are adhered to.
• Counting and verifying money.
• Balancing and reconciling money.
• Re-counting of money if differences occur.
• Ensure daily reports and statistics are up to date.
• Ensure that all relevant documents are complete, neat and filed.
• Ensure all schedules balance with physical count.
• Ensure registers are used and signed for daily.
• Ensure incident reports are handled as required.
• Ensure all client queries are dealt with in a professional manner and timeously.
• Ensure client satisfaction is top priority.
• Ensure basic discipline is enforced within the Cash Centre.
• Accountable for Cash Centre appointed to him/her if no manager

Skills

Cash handling

Attention to detail

Multitasking

Teamwork

Verbal communication

Education

Grade 12 or equivalent

Computer literate

Job description

Fidelity Services Group is seeking a hands-on Supervisor for our Edenvale Cash Centre. You will oversee opening/closing, counting and reconciling cash, and ensure SOPs are followed to deliver consistent, high-quality service.

The role demands accuracy, discipline, and the ability to handle client queries professionally. The ideal candidate has Grade 12, computer literacy, and at least two years in a cash centre or similar role, with treasury experience as an advantage.