Cash Centre Lead: Counting, Reconciliation & Operations

Fidelity Services Group; Kuruman; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fidelity Services Group in Kuruman is seeking a Supervisor for the Cash Centre to ensure deposits are processed as per the agreement and to provide a consistent, high-quality counting and verification service.

The role includes opening/closing the Cash Centre, maintaining SOPs, balancing money, generating daily reports, and ensuring client queries are handled professionally. Strong numeracy and attention to detail are essential.

Qualifications

• Must have clear criminal record.
• Grade 12 or equivalent.
• Computer literate.
• 2+ years cash centre experience or similar role is an advantage.
• Treasury experience is an advantage.
• Experience with Nedbank product is an advantage.
• Able to work under pressure and multitask.
• Must be able to work extra hours when needed.
• Must be able to address and resolve challenges which may arise.

Responsibilities

• Open and close the Cash Centre where applicable.
• Adhere to Standard Operational procedures.
• Count and verify money.
• Balance and reconcile money.
• Re-count money if differences occur.
• Ensure daily reports and statistics are up to date.
• Ensure documents are complete, neat and filed.
• Ensure registers are used and signed daily.
• Handle incident reports as required.
• Deal with client queries professionally and timeously.
• Prioritise client satisfaction.
• Enforce basic discipline within the Cash Centre.
• Accountable for Cash Centre if no manager.

Skills

Attention to detail

Numerical skills

Teamwork

Follow instructions

Work under pressure

Overtime readiness

Verbal communication

Education

Grade 12 or equivalent

Job description

Fidelity Services Group in Kuruman is seeking a Supervisor for the Cash Centre to ensure deposits are processed as per the agreement and to provide a consistent, high-quality counting and verification service.

The role includes opening/closing the Cash Centre, maintaining SOPs, balancing money, generating daily reports, and ensuring client queries are handled professionally. Strong numeracy and attention to detail are essential.