Casework Admin Assistant

Sable International; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Sable International in Cape Town seeks a diligent Casework Admin Assistant to support the Visas department. You will handle inbound client communications, assist with seminar bookings, and help manage workflows in a fast-paced environment.

The role emphasizes attention to detail, initiative and strong MS Office skills, with responsibilities spanning document handling, drafting forms for UK and SA casework, and coordinating payments.

Qualifications

• Must have outstanding communication skills.
• Proactive and able to take initiative.
• Structured and organised with good time management.
• Proficiency with MS Office tools (Excel, Word, Outlook).

Responsibilities

• Managing and distributing inbound client communication.
• Coordinating seminar bookings and maintaining related communication.
• Managing system-generated workflows and updating client information.
• Drafting application forms for UK and SA casework teams.
• Submitting British passport applications and processing telephonic payments.
• Handling incoming calls via the Visa Casework/Mainline and directing them to the appropriate contact.
• Scanning and saving client documents to the relevant folders in an organised and timely manner.

Skills

Outstanding communication

Proactive

Structured & organized

MS Excel

MS Word

MS Outlook

Tools

MS Excel

MS Word

MS Outlook

Job description

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Cape Town, Durban, London, Melbourne, and Portugal offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Job Overview:

Are you energetic, ambitious and looking to develop your career? Our Cape Town Visas department is looking to add a Casework Admin Assistant to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

This is a fantastic opportunity to be part of a high-performing team where attention to detail, efficiency and client service are key. If you're ready to support meaningful work in a fast-paced environment, we’d love to hear from you.

You’re perfect for this position if you:

• Have outstanding communication skills
• Are proactive and able to take initiative
• Are structured and organised with good time management skills
• Are computer literate, particularly MS Excel, Word and Outlook

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Managing and distributing inbound client communication
• Coordinating seminar bookings and maintaining related communication
• Managing system-generated workflows and updating client information
• Drafting application forms for the UK and South African casework teams
• Submitting British passport applications and processing telephonic payments
• Handling incoming calls via the Visa Casework/Mainline and directing them to the appropriate contact
• Scanning and saving client documents to the relevant folders in an organised and timely manner