Visa Casework Admin Specialist

Sable International; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Sable International in Cape Town seeks a diligent Casework Admin Assistant to support the Visas department. You will handle inbound client communications, assist with seminar bookings, and help manage workflows in a fast-paced environment.

The role emphasizes attention to detail, initiative and strong MS Office skills, with responsibilities spanning document handling, drafting forms for UK and SA casework, and coordinating payments.

Qualifications

• Must have outstanding communication skills.
• Proactive and able to take initiative.
• Structured and organised with good time management.
• Proficiency with MS Office tools (Excel, Word, Outlook).

Responsibilities

• Managing and distributing inbound client communication.
• Coordinating seminar bookings and maintaining related communication.
• Managing system-generated workflows and updating client information.
• Drafting application forms for UK and SA casework teams.
• Submitting British passport applications and processing telephonic payments.
• Handling incoming calls via the Visa Casework/Mainline and directing them to the appropriate contact.
• Scanning and saving client documents to the relevant folders in an organised and timely manner.

Skills

Outstanding communication

Proactive

Structured & organized

MS Excel

MS Word

MS Outlook

Tools

MS Excel

MS Word

MS Outlook

Job description

Sable International in Cape Town seeks a diligent Casework Admin Assistant to support the Visas department. You will handle inbound client communications, assist with seminar bookings, and help manage workflows in a fast-paced environment.

The role emphasizes attention to detail, initiative and strong MS Office skills, with responsibilities spanning document handling, drafting forms for UK and SA casework, and coordinating payments.