Admin Assistant

Sable International; Cape Town; On-site; ZAR 140,000 - 190,000; Full time

Job summary

Sable International is seeking an Admin Assistant in Cape Town to join our Guardians team. You will manage inbound client communications, perform banking tasks, and maintain CRM records to support high-net-worth client services.

The role requires strong communication, organisation, and proficiency in MS Excel, Word and Outlook. This position offers a dynamic environment with opportunities for growth within the firm.

Qualifications

• Excellent communication skills and professional client engagement.
• Strong organisational and administrative capabilities are essential.
• Proactive, energetic, and able to work independently or in a team.

Responsibilities

• Manage and distribute inbound client communication.
• Handle and track new clients via phone and email, follow up and assist.
• Perform general banking tasks: daily invoicing, receipting and capturing.
• Maintain client information in the CRM system and ensure records are up to date.
• Keep physical and electronic client folders well-organised and maintained.
• Communicate regularly with parents, staff and pupils as required.
• Coordinate host student arrangements and DBS checks as per requirements.
• Assist with recruitment of host families and liaise with regional teams.

Skills

Communication

Client interaction

Interpersonal skills

Proactive

Administrative skills

Time management

Organised

MS Excel/Word/Outlook

Tools

CRM System

Job description

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Cape Town, Durban, London, Melbourne, and Portugal offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Job Overview:

Are you energetic, ambitious, and looking to develop your career? Our Cape Town Guardians department is looking to add an Admin Assistant to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

You’re perfect for this position if you:

• Have outstanding communication skills
• Can engage professionally with high-net-worth clients
• Have excellent interpersonal and customer service skills
• Are proactive and able to take initiative
• Have excellent administrative and organisational skills
• Are motivated, energetic and can work individually and as part of a team
• Are structured and organised with good time management skills
• Are computer literate, particularly in MS Excel, Word and Outlook

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Managing and distributing inbound client communication.
• Handling and tracking all new clients via phone and email, ensuring clients are followed up with and assisted.
• Performing general banking tasks, such as daily invoicing, receipting, and capturing.
• Managing system-generated workflows and client information via our CRM system.
• Ensuring record-keeping and management of client folders (physical and electronic).
• Maintaining regular communication with parents, staff, and pupils as required.
• Monitoring and responding to emails.Arranging transport for students and managing holiday arrangements.
• Co-ordinating arrangements for host student family stays, including working with the regional team and keeping an updated record.
• Drawing up contracts for new students and new host families.
• Co-ordinating DBS checks in line with AEGIS and Company requirements.
• Management of application forms from our pathway providers.
• Arranging meetings with pathway colleges and their students.
• Liaising with Regional Co-ordinators.
• Following up communication with pathway students / parents / agents.
• Assisting with the recruitment of host families.