Cape Town Waiter - Guest Experience Specialist

MAMA SHELTER; Cape Town; On-site; ZAR 106,000 - 167,000; Full time

Benefits offered by this job

Contagious smile

Tattoo-friendly

Holiday service experience

Job summary

Mama Shelter Cape Town is opening soon and seeks motivated hospitality staff to deliver a warm, home-like guest experience. You will manage a personalised service, from greeting and taking orders to processing payments and clearing tables, ensuring every guest leaves satisfied.

We value a friendly, attentive team player who can handle multiple tasks, set up dining spaces, and contribute to a lively, welcoming atmosphere for guests from all backgrounds.

Qualifications

• Ability to carry a minimum of 3 plates at the same time.
• Detail-oriented and anticipatory to prevent missing items.
• Excellent memory for faces and orders.
• Friendly, attentive and kind to guests.
• Versatile and capable of selling when needed.
• Calm and adaptable under pressure.

Responsibilities

• Ensure smooth running of a personalised service from order taking to payment and clearing tables.
• Pre-service setup and replenishment of the restaurant.
• Guarantee an exceptional customer experience at all times.
• Demonstrate efficient plate handling and service flow.

Job description

Mama Shelter Cape Town is opening soon and seeks motivated hospitality staff to deliver a warm, home-like guest experience. You will manage a personalised service, from greeting and taking orders to processing payments and clearing tables, ensuring every guest leaves satisfied.

We value a friendly, attentive team player who can handle multiple tasks, set up dining spaces, and contribute to a lively, welcoming atmosphere for guests from all backgrounds.