Cape Town Financial Crime Operations Lead (KYC & Fraud)

Merchants SA Pty Ltd; Cape Town; On-site; ZAR 1,200,000 - 1,600,000; Full time

Job summary

Merchants SA Pty Ltd seeks a hands-on leader for KYC, transaction monitoring, sanctions screening and fraud operations. You will lead practitioners and also manage workflow, quality and stakeholder reporting from a Cape Town base.

Experience in financial-crime leadership, governance frameworks and risk-based decision support is essential. A strong English capability and readiness to operate from Cape Town are required.

Qualifications

• Experience leading financial-crime operations teams.
• Ability to manage governance, KPI/SLA frameworks, and risk decisions.
• Strong stakeholder reporting and communication skills.
• Proven experience in KYC/CDD, monitoring and sanctions.
• Cape Town-based or able to operate from Cape Town.

Responsibilities

• Lead and manage financial-crime operations for the team.
• Mentor and coach team members; drive quality and performance.
• Collaborate with governance bodies and report on KPIs/SLAs.
• Support rapid scale-ups, launches or migrations where applicable.

Skills

KYC/CDD

Transaction Monitoring

Fraud

Leadership

Governance

Stakeholder Mgmt

Sanctions

English Fluency

Job description

Merchants SA Pty Ltd seeks a hands-on leader for KYC, transaction monitoring, sanctions screening and fraud operations. You will lead practitioners and also manage workflow, quality and stakeholder reporting from a Cape Town base.

Experience in financial-crime leadership, governance frameworks and risk-based decision support is essential. A strong English capability and readiness to operate from Cape Town are required.