Mid-Level Compliance Officer

Methys; Cape Town; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Zohorecruit in Cape Town, South Africa, is seeking a detail-oriented Mid-Level Compliance Officer to support daily compliance operations, fraud monitoring, and merchant due diligence. You will review transactions, verify settlements, conduct KYC, and assist onboarding while ensuring adherence to internal policies and regulatory requirements.

The role emphasizes working with internal teams to gather documentation, perform due diligence, and monitor merchant risk.

Qualifications

• 2–3 years of experience in compliance, risk, fraud monitoring, or related field.

Responsibilities

• Review daily transactions to identify anomalies or suspicious activity.
• Verify settlements and ensure correct application of fees.
• Perform daily batch checks and reconcile transactions with settlement batches.
• Manage merchant onboarding and KYC verification processes.
• Liaise with clients and internal teams to collect onboarding documentation and support investigations.

Skills

Compliance monitoring

KYC/AML knowledge

Risk assessment

Fraud monitoring

Attention to detail

Communication

Multitasking

Independent work

Job description

Cape Town, South Africa | Posted on 22/04/2026

We are seeking a detail-oriented and proactive Mid-Level Compliance Officer with 2–3 years of experience to support daily compliance operations, fraud monitoring, and merchant due diligence. The successful candidate will play a key role in ensuring adherence to internal policies, regulatory requirements, and operational standards while supporting onboarding and ongoing merchant monitoring processes.

Key Responsibilities

• Review previous day’s transactions to identify anomalies, suspicious activity, or
• Verify settlements, ensuring correct application of fees
• Perform daily batch checks and reconcile transactions with settlement batches.
• Conduct wallet load reconciliations
• Manage BIN blocking and unblocking processes as required.
• Review merchant websites and assess online reputation (including customer reviews) to confirm legitimacy and service delivery.
• Conduct due diligence to ensure merchants meet compliance and risk standards.
• Monitor merchant chargeback ratios and escal...

Operational Support & Queries

• Respond to daily merchant and internal queries via phone and email.
• Business name or branding updates
• 3DS disablement requests
• Provide support on chargeback-related queries and investigations.

Onboarding & KYC Verification

• Liaise with clients and internal sales teams to collect required onboarding documentation.
• Perform KYC (Know Your Customer) verification in line with compliance policies.
• Ensure secure storage and proper record-keeping of all documentation.
• Submit completed applications for management approval.
• Upon approval, set up merchant accounts and onboarding systems.

Requirements

• 2–3 years’ experience in compliance, risk, fraud monitoring, or a related field.
• Strong understanding of KYC, AML, and regulatory compliance principles.
• Experience in payments, fintech, or financial services is advantageous.
• High attention to detail and strong analytical skills.
• Excellent communication and problem-solving abilities.
• Ability to manage multiple tasks and meet daily operational deadlines.
• Analytical thinking and risk awareness
• Strong organizational skills
• Integrity and confidentiality
• Ability to work independently and within a team

• Exposure working for an International Company
• Fast- paced learning in a non-corporate environment