Cape Town Family Support Specialist - Empower Families

Placements24; Cape Town; On-site; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Medical Aid

Pension Fund

Paid Time Off

Job summary

Placements24 in Cape Town, Western Cape, seeks an experienced Family Support Specialist to empower families and coordinate resources. The role focuses on strengthening family well‑being, guiding families through challenges, and connecting them with education, healthcare, and social services within the Western Cape.

The ideal candidate has a social work background, 3+ years’ experience with families, strong communication, case management, and crisis skills.

Qualifications

• Bachelor's degree in Social Work, Psychology, Family Studies, or related field.
• Minimum of 3 years' experience working directly with families in social care or counselling.
• Excellent interpersonal and communication skills; ability to build rapport with diverse families.
• Proficiency in case management and keeping confidential client records.
• Valid driver's license and reliable transportation for home visits.

Responsibilities

• Providing direct support and counselling to families in difficulty.
• Assessing needs and developing tailored support plans.
• Facilitating access to community services, education programs, and healthcare.
• Conducting home visits and family engagement activities.
• Mediating conflicts and promoting positive communication.
• Collaborating with schools and healthcare providers.
• Organising parenting workshops and family events.
• Maintaining detailed, confidential client records.
• Advocating for family needs within systems.
• Responding to emergent needs and providing crisis intervention.

Skills

Interpersonal skills

Active listening

Case management

Autonomy

Crisis management

Education

Bachelor's degree in Social Work

Job description

Placements24 in Cape Town, Western Cape, seeks an experienced Family Support Specialist to empower families and coordinate resources. The role focuses on strengthening family well‑being, guiding families through challenges, and connecting them with education, healthcare, and social services within the Western Cape.

The ideal candidate has a social work background, 3+ years’ experience with families, strong communication, case management, and crisis skills.