Cape Town Digital Delivery Manager

CV; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

CV (Christian Vision) in Cape Town, South Africa, seeks a skilled Solution Delivery Manager to guide digital initiatives from discovery through delivery. You will translate business requirements into practical solutions and coordinate cross-functional delivery activities across departments.

The role emphasizes collaboration across time zones, ensuring security, data governance, and alignment with CV’s mission.

Qualifications

• Minimum 3+ years’ experience in business analysis, project management, or digital delivery roles is required.
• Tertiary qualification in IT, Computer Science, Information Systems, or a related discipline (or equivalent professional experience) is essential.
• Strong interpersonal and facilitation skills, with an ability to communicate clearly with both technical and non-technical stakeholders, are essential.

Responsibilities

• Facilitate discovery workshops and stakeholder interviews to understand user requirements, map current and future workflows, and identify opportunities for automation, integration, and improvement.
• Translate business requirements into structured documentation, including user stories, acceptance criteria, and technical specifications to guide delivery teams.
• Collaborate with internal teams and service providers to scope initiatives, plan timelines, and coordinate delivery resources across departments.
• Oversee project execution from planning to rollout, managing risks, tracking progress, and maintaining clear communication with stakeholders throughout.
• Coordinate user acceptance testing and feedback loops to validate solutions and ensure readiness for implementation.
• Collaborate with support and enablement teams to prepare training resources, manage change impacts, and promote adoption across user groups.
• Monitor the adoption, impact, and effectiveness of delivered solutions to identify areas for improvement.
• Recommend enhancements based on user feedback, operational data, and changing functional requirements.
• Ensure security, data governance, and compliance principles are embedded into solution design and delivery, supporting accountability, auditability, and alignment with internal policies and external standards.
• As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.

Skills

Stakeholder facilitation

Communication

Requirement elicitation

Education

Bachelor's degree in IT/CS/IS

Tools

CRM

ERP

CMS

Job description

CV (Christian Vision) in Cape Town, South Africa, seeks a skilled Solution Delivery Manager to guide digital initiatives from discovery through delivery. You will translate business requirements into practical solutions and coordinate cross-functional delivery activities across departments.

The role emphasizes collaboration across time zones, ensuring security, data governance, and alignment with CV’s mission.