Cape Town Digital Delivery Manager

CV

Cape Town

On-site

ZAR 600,000 - 900,000

Full time

14 days+

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Job summary

CV (Christian Vision) in Cape Town, South Africa, seeks a skilled Solution Delivery Manager to guide digital initiatives from discovery through delivery. You will translate business requirements into practical solutions and coordinate cross-functional delivery activities across departments.

The role emphasizes collaboration across time zones, ensuring security, data governance, and alignment with CV’s mission.

Qualifications

Minimum 3+ years’ experience in business analysis, project management, or digital delivery roles is required.
Tertiary qualification in IT, Computer Science, Information Systems, or a related discipline (or equivalent professional experience) is essential.
Strong interpersonal and facilitation skills, with an ability to communicate clearly with both technical and non-technical stakeholders, are essential.

Responsibilities

Facilitate discovery workshops and stakeholder interviews to understand user requirements, map current and future workflows, and identify opportunities for automation, integration, and improvement.
Translate business requirements into structured documentation, including user stories, acceptance criteria, and technical specifications to guide delivery teams.
Collaborate with internal teams and service providers to scope initiatives, plan timelines, and coordinate delivery resources across departments.
Oversee project execution from planning to rollout, managing risks, tracking progress, and maintaining clear communication with stakeholders throughout.
Coordinate user acceptance testing and feedback loops to validate solutions and ensure readiness for implementation.
Collaborate with support and enablement teams to prepare training resources, manage change impacts, and promote adoption across user groups.
Monitor the adoption, impact, and effectiveness of delivered solutions to identify areas for improvement.
Recommend enhancements based on user feedback, operational data, and changing functional requirements.
Ensure security, data governance, and compliance principles are embedded into solution design and delivery, supporting accountability, auditability, and alignment with internal policies and external standards.
As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.