Campus Care Worker

Higher Health; South Africa; On-site; ZAR 300,000 - 600,000; Full time

Job summary

Higher Health is seeking a Disability Student Support and Case Management professional to provide psychosocial support to students with disabilities, assess cases, implement Individual Support Plans, and collaborate with a multidisciplinary team to ensure timely care.

The role includes disability screening, advocacy for reasonable accommodation, stakeholder engagement, and ongoing monitoring of outcomes to boost student retention and success at campus level.

Qualifications

• Bachelor’s degree in social work (essential).
• Current SACSSP registration as a Social Worker (essential).
• Experience providing psychosocial support and case management for students with disabilities.

Responsibilities

• Provide psychosocial support and counselling to students with disabilities.
• Assess and support cases referred through the case management process.
• Implement and review Individual Support Plans for identified students.
• Coordinate multidisciplinary meetings and monitor referral outcomes.
• Advocate for reasonable accommodation and inclusive practices.

Skills

Psychosocial support

Case management

Disability awareness

Stakeholder engagement

Education

Bachelor’s degree in social work

SACSSP registration as Social Worker

Job description

• Country South Africa
• Postal Code 0002

Job Description

Disability Student Support and Case Management

• Provide professional psychosocial support and counselling services to students with disabilities, including crisis intervention where required.
• Assess and support students with disabilities referred through the case management process, ensuring cases are attended to within stipulated timeframes
• Implement and review Individual Support Plans for identified students with disabilities
• Design and implement interventions for students with disabilities who are at risk of dropping out
• Maintain accurate case records and case notes in line with HIGHER HEALTH SOPs and confidentiality requirements

Disability Screening, Assessment and Referrals

• Conduct disability screenings to identify barriers to learning and facilitate access to appropriate support services
• Refer identified students to relevant internal and external support services and follow up on referral outcomes
• Coordinate and participate in multidisciplinary case meetings with the Disability Officer/Occupational Therapist and other relevant professionals
• Monitor and report on referral turnaround times and case conclusion rates

Inclusive Education and Reasonable Accommodation Advocacy

• Facilitate the development, implementation and monitoring of reasonable accommodation plans for students with disabilities
• Support students with disabilities to access assistive devices and related support services
• Work with institutional staff to embed inclusive learning practices and reduce disability-related barriers
• Monitor compliance with disability inclusion policies and guidelines at campus level
• Plan and conduct disability awareness campaigns and anti-discrimination initiatives within the college
• Train staff and students on disability inclusion, awareness and reasonable accommodation principles
• Implement advocacy initiatives that promote the rights of students with disabilities
• Monitor and respond to complaints related to disability-based discrimination and exclusion

Stakeholder and Community Engagement

• Establish and maintain partnerships with disability service organisations and other relevant stakeholders
• Coordinate and attend stakeholder engagement meetings relevant to disability support, including with the Campus Care Worker Coordinator and Disability Unit
• Refer students to community-based support services and coordinate collaborative projects with partners
• Monitor and report on stakeholder satisfaction and partnership outcomes

Student Retention, Success and Employability

• Support the retention, progression and completion of students with disabilities through targeted psychosocial and case management interventions
• Assist students with disabilities to access Work-Integrated Learning (WIL) opportunities & skills development opportunities
• Support students with disabilities in accessing employment opportunities and transition-to-work initiatives
• Monitor and report on retention, throughput and graduation outcomes for supported students

Policy Implementation and Compliance

• Ensure compliance with DHET and HIGHER HEALTH disability inclusion policies and guidelines
• Maintain accurate and up-to-date disability-related records in line with policy and compliance requirements
• Support policy review processes and submit policy implementation reports as required
• Support internal and external compliance audits relating to disability support services

Monitoring, Evaluation and Reporting

• Monitor the performance of disability support interventions at campus level and report findings to the Disability Manager
• Maintain an accurate and up-to-date database of students with disabilities
• Compile and submit monthly, quarterly and annual narrative reports based on disability support programme performance
• Use monitoring findings to inform continuous improvement of disability support interventions

Requirements

Qualification

• Bachelor’s degree in social work (essential)
• Current registration with the South African Council for Social Service Professions (SACSSP) as a Social Worker (essential)

Experience

• Experience providing psychosocial support, counselling and case management services, preferably to persons or students with disabilities.
• Experience conducting disability screening, assessment and referral processes.
• Knowledge of reasonable accommodation principles and inclusive education practices.
• Experience and knowledge of the Higher Education, TVET and CET sector (Added Advantage)
• Experience in stakeholder management, advocacy and community engagement.
• Knowledge of relevant disability legislation and DHET disability inclusion policy frameworks.
• Report writing and data management experience.

Should you not receive a response within 6 weeks of the closing date, please consider your application to be unsuccessful.

Employment Equity

Higher Health is committed to the principles of Employment Equity. In line with our Employment Equity Plan, preference may be given to candidates from designated groups. All appointments will be made in accordance with the organisation’s Employment Equity objectives.

Persons with disabilities are strongly encouraged to apply.