Call Centre Sales Manager - Student Enrolments (EdTech, Digital Learning)

peopleworth; Wes-Kaap; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading educational group based in Cape Town is seeking a Call Centre Sales Manager for Student Enrolments. This full-time role involves leading an enrolments team, driving revenue growth, and ensuring alignment with educational providers. Ideal candidates have experience in sales leadership and a track record of exceeding targets. The company fosters a collaborative culture with opportunities for growth and supportive leadership.

Benefits

Collaborative, people-centred performance culture

Opportunities to grow in a fast-paced environment

Supportive leadership

Qualifications

• Demonstrated experience in a sales leadership or enrolments management role.
• Strong leadership capabilities with experience managing and developing people.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and develop an enrolments team to achieve revenue and performance targets.
• Collaborate with senior leadership to shape sales strategies and operational plans.
• Provide coaching and mentorship to team members across different regions.

Skills

Sales leadership experience

Driving revenue growth

Team management

Sales training development

Cross-functional collaboration

Analytical skills

Communication skills

Prioritization in a fast-paced environment

Job description

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.

Role Overview

The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments function. This position focuses on driving revenue growth, guiding team performance, and ensuring enrolment activity aligns with the goals of education providers. The role is based full-time in the Cape Town office and offers the opportunity to lead meaningful work in a fast-moving environment.

Key Responsibilities

• Lead and develop an enrolments team to achieve revenue and performance targets
• Collaborate with senior leadership to shape sales strategies, performance goals, and operational plans
• Coordinate with education providers to align enrolment activity with programme objectives
• Create and refine sales collateral and messaging to support effective team engagement with prospective learners
• Design and deliver training programmes that strengthen sales capability and product knowledge
• Establish and track performance metrics to ensure accountability and continuous improvement
• Foster strong collaboration with internal teams to ensure enrolment processes remain aligned with organisational priorities
• Provide coaching and mentorship to team members across different regions
• Monitor pipeline progression and implement actions to support conversion outcomes

Requirements

• Demonstrated experience in a sales leadership or enrolments management role
• Proven success in driving revenue growth and meeting or exceeding sales targets
• Strong leadership capabilities with experience managing and developing people
• Proficiency in designing and delivering sales training and enablement initiatives
• Experience collaborating with cross-functional teams in a target-driven environment
• Strong analytical skills with the ability to interpret data and make informed decisions
• Excellent communication and relationship-building skills
• Ability to manage priorities in a fast-paced environment

Benefits

• Collaborative, people-centred performance culture
• Opportunities to grow in a fast-paced environment
• Supportive leadership and a culture that encourages development

Our Recruitment Process

The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.

• Application Submission: Complete the online form and answer brief application questions
• Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist
• Video Interview Stage: You'll be invited to record short responses to 3-4 role-specific questions
• Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role)
• Final Shortlist and Verification: Reference and background checks are completed
• Offer and Contracting: Successful candidates receive formal offers and contract documents
• Pre-boarding and Onboarding: Once accepted, you'll complete a pre-boarding process before officially joining your employing organisation within the Employer Group

Throughout every stage, we value clear communication, respectful engagement, and timely feedback.