Business Systems Analyst (Warehouse Automation & ERP)

Sabenza IT & Recruitment; Kraaifontein; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

INUKA seeks a seasoned Business Systems Analyst to align ERP, WMS, and warehouse automation with growing logistics needs. You will bridge Warehouse & Logistics, Sales, Manufacturing and Finance, translating operations into functional specifications and ensuring solutions are adopted by users.

You will be accountable for system outputs that protect inventory accuracy, order throughput and meeting same-day, bulk and cross-border delivery commitments, while guiding vendors and internal teams

Qualifications

• 8+ years in Business Systems Analysis or ERP functional consulting in warehousing/logistics environments.
• 5+ years ERP experience in inventory/warehouse/logistics (Odoo preferred).
• Hands-on involvement in warehouse automation programmes (barcode/RF, conveyors, pick-to-light, AMR/AGV).
• Experience aligning ERP/WMS configurations with operations and measurable outputs (inventory accuracy, throughput).
• Experience supporting high-growth, high-volume order fulfilment with SLAs and cross-border orders.
• Experience specifying/testing integrations (APIs, EDI, middleware) and data migration.
• Proven BPMN, requirements elicitation, user stories and UAT leadership.
• Experience managing ERP/automation implementation partners and FAT/SAT.

Responsibilities

• Translate operational requirements into functional and integration specifications for ERP and automation systems.
• Ensure delivered solutions meet quality standards and user adoption.
• Maintain alignment between ERP/WMS configurations and physical operations to protect inventory accuracy.
• Support high-growth order fulfilment including cross-border shipments and customs documentation.
• Lead integration testing, data migration and master-data governance.
• Develop SOPs, training materials and champion adoption on the shop floor.

Skills

Warehouse Automation

ERP Integration

Odoo ERP

APIs & EDI

BPMN & UAT

Vendor & Partner Mgmt

Data & KPI Analysis

Tools

SAP EWM/WM

Dynamics 365 SCM

NetSuite

Sage X3

Job description

To own the alignment between INUKA's business processes, the Odoo ERP and the warehouse automation landscape (scanning, conveyors, pick/put-to-light, robotics and WMS/WCS) so that systems scale ahead of a business growing at 50% year on year. The role is the bridge between Warehouse & Logistics, Sales, Manufacturing, Finance and the technical BizTech team: it translates operational requirements into functional and integration specifications, ensures that all delivered solutions, whether built internally or by partners, are of high quality and adopted by users, and is accountable for system outputs that protect inventory accuracy, order throughput and the same-day, bulk and cross-border delivery commitments.

Requirements

• 8+ years' experience as a Business Systems Analyst, Systems Analyst or ERP Functional Consultant, of which at least 5 years in a warehousing, distribution or supply-chain-driven environment (FMCG, wholesale, e-commerce or 3PL preferred).
• 5+ years hands-on ERP experience in the inventory / warehouse / logistics domain – Odoo strongly preferred (Inventory, Barcode, Purchase, Sales, Manufacturing); SAP EWM/WM, Dynamics 365 SCM, NetSuite or Sage X3 with a WMS will be considered.
• Proven, end-to-end involvement in at least one warehouse automation programme (barcode/RF scanning, conveyors, sortation, pick-to-light / put-to-light, goods-to-person, AMR/AGV robotics, WCS/WES) from requirements through design, testing, go-live and stabilisation.
• Demonstrated ownership of system alignment and output: accountable for ERP/WMS configuration matching physical operations, integration between ERP and automation equipment, and for measurable outputs such as inventory accuracy, pick accuracy and order throughput.
• Experience supporting high-growth, high-volume order fulfilment with demanding SLAs (same-day delivery), bulk orders and cross-border / export orders (shipping documentation, customs, multi-currency).
• Experience specifying and testing integrations (APIs, EDI, middleware, carrier and e-commerce integrations) and managing data migration and master-data governance.
• Proven experience in business process mapping (BPMN), requirements elicitation, user stories and acceptance criteria, test case design and leading User Acceptance Testing (UAT).
• Experience managing ERP and automation implementation partners / vendors (statements of work, deliverable acceptance, FAT/SAT).
• Demonstrable experience developing SOPs and training material, building super-user networks and driving adoption in operational (shop-floor) environments.

Job Specific Skills

• Warehouse Process Design & Automation Integration (WMS / WCS / robotics / conveyors / scanning).
• Odoo ERP Functional Configuration (Inventory, Barcode, Purchase, Sales, Manufacturing).
• Integration & API Specification (REST, XML-RPC, EDI, middleware).
• Business Process Mapping (BPMN) & Value-Stream Mapping.
• Requirements Elicitation & Analysis.
• User Story & Acceptance Criteria Writing.
• Functional & Integration Solution Design.
• Test Design, UAT Coordination & Cut-over Planning.
• SQL & BI Data Analysis (inventory accuracy, throughput, SLA reporting).
• Vendor / Partner Deliverable Management.
• Functional Training, SOP Development & Change Enablement.