Senior Business Analyst (Logistics Execution & Warehouse Management)

Boardroom Appointments; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Boardroom Appointments is seeking a Senior Business Analyst with specialist knowledge in SAP WM/LE to support Logistics Execution and Warehouse Management in Durban, South Africa. You will drive configurations, provide end-user support, and implement improvements across related systems.

The role requires 5+ years as a Business Analyst, strong SAP WM experience, and the ability to manage projects and drive continuous improvements within warehousing and supply chain operations.

Qualifications

• 5+ years experience as a Business Analyst
• SAP End-User Support and configuration experience essential
• Degree in IT/IS/Supply Chain & IT
• Valid Code EB drivers' license
• Experience integrating warehousing with new technologies (Voice, Handheld Scanners, RF)

Responsibilities

• Provide SAP End-User Support and resolve WM-related issues
• Assist end users and resolve calls within SLA
• Collaborate with experts/consultants to resolve WM module issues
• Deliver end-user training and create training materials
• Develop and maintain SAP WM reports and dashboards
• Identify IT application solutions to support MM/WM requirements
• Maintain user profiles and manage access in SAP
• Conduct regular system compliance audits for WM

Skills

SAP

SAP WM

SAP LE

Project management

Warehousing & supply chain

Voice / handheld scanners / RF units

Driver's license

Education

Degree in IT / IS / Supply Chain & IT

Tools

SAP

Job description

Senior Business Analyst (Logistics Execution & Warehouse Management)

Job Openings Senior Business Analyst (Logistics Execution & Warehouse Management)

About the job Senior Business Analyst (Logistics Execution & Warehouse Management)

• Degree in Information Technology / Information Systems/ Supply Chain & IT
• Minimum of 5 years experience within a Business Analyst Role Specifically working with SAP (Configuration experience is essential)
• Demonstrated success in managing projects relating to superior performance and continuous improvement
• Valid Code EB drivers' license
• SAP Experience is essential (WM, LE, Modules specifically, and other beneficial Supply Chain related Modules)
• Experience with managing and integrating warehousing and supply chain with new technologies such as Voice, Handheld Scanners, RF units, Handling units

Responsibilities:

• SAP End-User Support
• Assist end users to resolve SAP WM related issues across the Business. Resolve calls logged on service management system within agreed SLA.
• Provide clear problem definition and liaise with necessary technical experts/external consultants to resolve technical SAP issues related to the WM module and related integration with other internal and external systems.
• Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new System functionality.
• Create and maintain user training manuals and e-learning material in conjunction with the business (super users) and learning team.
• Conduct user assessments with the business users following training or as required
• Analyse reports on user knowledge and skills gaps provided by the learning team to identify training needs.
• Work in conjunction with the learning department to roll out ongoing end user training as required.
• System Opportunity Identification
• Support the Application Manager and the Business in identifying IT application solutions to address key Business requirements within MM/WM.
• Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Application Manager
• SAP User Profile Maintenance
• Communicate with authorisations team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards.
• Authorise user access for new and existing users via the User Authorisation Request (UAR) workflow. Assist with resolving user profile audit queries.
• System Auditing
• Conduct regular system compliance audits for the WM module.
• Report on system non-compliance by users to the Applications Manager.
• Identify and highlight business risk to the Applications Manager as a result of non-compliance. Recommend compensating controls to the Applications Manager.
• Reporting
• Develop appropriate reports for the SAP WM module as requested by the Business. Maintain and proactively enhance reports.
• Run reports in the system as required by the Business
• Technical Expertise
• Provide ongoing advice and support on best practice to ensure continuous improvement within Business systems and applications.
• Develop specialist knowledge of the SAP WM module, identify opportunities to deliver best value solutions and make recommendations to the Applications Manager.