Business Analyst: Process Improvement & Solutions

Wesbank; Johannesburg; On-site; ZAR 558,000 - 669,000; Full time

Job summary

Wesbank in Johannesburg is seeking a Business Analyst to review, evaluate, and analyse business and user needs to develop clear system requirements. Translate challenges into actionable specifications that guide technology solutions while collaborating with business and technical stakeholders to ensure alignment with objectives and efficiency.

You will support solution validation through testing and user feedback, identify process improvements, and help implement prioritised projects.

Responsibilities

• Review, evaluate and analyse business and user needs to develop clear system requirements.
• Translate business challenges into functional specifications guiding design, development and implementation of technology solutions.
• Collaborate with business and technical stakeholders to ensure solutions align with objectives and improve efficiency.
• Support solution validation through testing and user feedback to drive continuous improvement.
• Prevent wastage and identify process improvements to reduce costs.
• Assess, analyse and optimise end-to-end business processes to improve efficiency and user experience.
• Facilitate end-to-end implementation of prioritised and approved projects.
• Analyse processes to identify automation opportunities and implement changes.
• Develop collaborative relationships within the business and across FRG.
• Assess performance and seek feedback and training where appropriate.
• Develop insights and apply innovative solutions to organisational improvements.
• Ensure compliance with legislative and audit requirements.
• Compile reports to track progress and guide decisions.
• Focus on providing optimal services and improving service delivery processes.
• Build relationships across teams to enhance delivery and innovation.

Job description

Wesbank in Johannesburg is seeking a Business Analyst to review, evaluate, and analyse business and user needs to develop clear system requirements. Translate challenges into actionable specifications that guide technology solutions while collaborating with business and technical stakeholders to ensure alignment with objectives and efficiency.

You will support solution validation through testing and user feedback, identify process improvements, and help implement prioritised projects.