Strategic Business Analyst | Process Optimization

FirstRand Bank Limited; Sandton; On-site; ZAR 550,000 - 1,050,000; Full time

Job summary

FirstRand Bank Limited is seeking a professional Business Analyst to review, evaluate and analyse user needs, documenting system requirements and creating specifications to drive development and implementation that aligns with business objectives.

You will identify, assess and mitigate risks, manage costs within budgets, prioritise resources, and deliver customer experience excellence by proposing innovative, fit-for-purpose solutions and collaborating across functions.

Responsibilities

• Review, evaluate and analyse user needs to document system requirements and create system specs.
• Identify, control and mitigate risks that may raise costs.
• Manage costs within approved budget to achieve efficiencies.
• Deliver customer experience excellence aligned to values and service standards.
• Build long-term relationships with customers to strengthen the brand.
• Develop analyses and projections for strategic decision-making.
• Provide status updates to stakeholders throughout the project.
• Innovate by delivering best-fit, customised solutions.

Job description

FirstRand Bank Limited is seeking a professional Business Analyst to review, evaluate and analyse user needs, documenting system requirements and creating specifications to drive development and implementation that aligns with business objectives.

You will identify, assess and mitigate risks, manage costs within budgets, prioritise resources, and deliver customer experience excellence by proposing innovative, fit-for-purpose solutions and collaborating across functions.