Business Analyst | DISA-DIA-BA-0005

Decision Inc.; Johannesburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Decision Inc. is a global digital partner helping businesses reimagine and realise their potential. The role bridges business and the build team, converting incomplete or verbal requirements into clear functional specs that the business signs off and engineers implement without misinterpretation.

The role owns the requirement from initiation to delivery, testing, and acceptance. Success is measured by fewer clarification cycles and reduced rework during UAT, enabling faster value delivery.

Qualifications

• Facilitate workshops and interviews with business stakeholders.
• Challenge stated requirements to uncover underlying business needs and value.
• Identify gaps, contradictions and unstated assumptions in source requirements and drive resolution.
• Document current-state processes and flows.

Responsibilities

• Lead requirements elicitation and analysis activities.
• Run workshops and interviews with stakeholders to gather needs.
• Identify gaps and resolve ambiguities to ensure clear sign-off.
• Document and model current-state business processes and rules.

Skills

Requirements elicitation

Stakeholder interviews

Process analysis

Documentation

Problem solving

Job description

Sit between the business and the build team. Take business requirements - often incomplete, verbal, or expressed as outcomes rather than needs - and convert them into functional specifications the business can sign off, and technical specifications engineers can implement without further interpretation.

The role owns the requirement from the moment it is raised until it is delivered, tested and accepted. Success is measured by how few clarification cycles the build team needs and how little rework surfaces in UAT.

Who Are We?

Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.

We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the world's best technology to drive our client's business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams - Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery.

To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

Key responsibilities

Requirements elicitation and analysis

• Run workshops, interviews and process walkthroughs with business stakeholders, subject matter experts and operations teams.
• Challenge stated requirements to establish the underlying business need, the decision being supported, and the value being sought.
• Identify gaps, contradictions, duplication and unstated assumptions in the source requirements, and drive them to resolution rather than escalating them unresolved.
• Document current-state (\