Building Manager – Johannesburg CBD
Ithemba Property Management is looking for an experienced, hands-on Building Manager to oversee the day-to-day running of one of our residential buildings in the Johannesburg CBD. The successful candidate will keep the building safe, clean and well maintained, lead the on-site team, and make sure our tenants get a reliable, professional service.
Building Management
- Do daily building checks for cleanliness, maintenance and security, flag any areas of concern and make sure they are dealt with immediately.
- Monitor and log maintenance issues in communal areas, and track work orders through On Key.
- Inspect lifts and security systems regularly to make sure they work properly, and log and report any faults.
- Make sure tools and equipment are maintained and kept safe, and that consumables are issued in line with company policy.
Tenant Management
- Apply the tenant house rules, deal with complaints, and propose retention strategies, including lease renewals and adjustments.
- Log tenant feedback on maintenance requests and give tenants timely progress updates.
- Manage new tenant move-ins efficiently, including key handover, property inspections and helping tenants download the MEL application.
Team Supervision
- Oversee general workers and PROs, allocate tasks, and make sure the team follows company policies and procedures.
- Work with HR to manage staff resources, and help with staff training, disciplinary processes and incident reporting.
Revenue and Expense Management
- Oversee rental collection, monitor stock levels, order required services, and track utility usage and any discrepancies.
- Carry out weekly parking audits to check that parking occupancy matches tenant registrations.
Stock Purchasing and Inventory Management
- Manage the monthly stock purchase plan and reconcile any differences in stock counts so that inventory records stay accurate.
Job Knowledge and Skills Required
- Team leadership
- Operations techniques
- Adherence to the collections policy
- Facilities management
Minimum Qualifications and Experience Required
- NQF 4 (essential)
- 5 years’ experience as a property caretaker (essential)
- 3 years’ experience managing security staff
Other Competencies
- Written and verbal communication
- Planning and organising
- Problem-solving
- Interpersonal skills
- Data analysis and interpretation