Minimum requirements (Advantageous):
- Strong knowledge of building maintenance and repairs.
- Experience handling tenant concerns professionally and efficiently.
- Conflict management experience.
- Familiarity with relevant property laws and regulations.
- Experience using property management software, including Red Rabbit (advantageous).
- Excellent communication and interpersonal skills.
- Strong problem-solving and organizational skills.
- Own reliable vehicle to travel between closely located complexes.
- Based on site as a live-in manager.
- Available outside of regular working hours to address matters as they arise.
- Required to manage multiple buildings.
- Required to assist with property viewings when needed.
Duties and responsibilities include,but limited to
Owner Property Maintenance & Operations:
- Oversee the general upkeep and maintenance of the owner's property, ensuring it remains in excellent condition.
- Schedule and coordinate minor repairs and maintenance work as needed in the owner's property.
- Conduct regular inspections in the owners property to identify maintenance issues and ensure compliance with safety standards.
- Provide weekly report to Management on Maintenance, Inspections, Rental collections and Tenant matters.
Tenant Management:
- Serve as the primary point of contact for tenants, addressing enquiries, complaints, and requests.
- Ensure timely rent collection and follow up on arrears.
- Handle tenant move-ins and move-outs, including inspections and key handovers.
- Enforce lease agreements and property rules to maintain a positive living environment.
Health, Safety & Compliance:
- Be up to date with all compliance and regulatory requirements, including health and safety standards.
- Maintain records of inspections, maintenance work, and tenant communications.
- Implement emergency response plans and ensure tenants are aware of safety procedures.
Financial & Administrative Duties:
- Monitor expenses and work within allocated budgets.
Team & Contractor Management:
- Oversee external maintenance contractors teams and sign off on completed work.