Branch Operations Lead — Logistics & Service Excellence

Top Talent Professional Services; Johannesburg; On-site; ZAR 355,000 - 426,000; Full time

Job summary

Top Talent Professional Services in Johannesburg is seeking an Operations Manager to oversee day-to-day branch operations across the parcel cycle, ensuring productivity, service delivery and operational effectiveness.

The role focuses on planning, budgeting, KPI development, risk management, and stakeholder liaison, with accountability for fleet, resources and staff performance to meet client needs.

Qualifications

• Minimum Grade 12 with matric.
• Studies towards a supply chain management or logistics diploma or similar.
• 2–3 years’ experience in a Branch Manager 1 role or equivalent.

Responsibilities

• Lead and coordinate day-to-day branch operations to meet service levels.
• Develop and manage branch budget and KPI reports.
• Oversee route planning and fleet utilisation to maximise efficiency.
• Ensure governance, risk management and compliance with company policies.
• Develop strong stakeholder relationships with clients and internal teams.
• Recruit, onboard and manage staff performance with KPIs.

Skills

Leadership

Budgeting

Route planning

MS Office

Education

Grade 12 Senior Certificate (Matric)

Diploma in supply chain / logistics (studying)

Job description

Top Talent Professional Services in Johannesburg is seeking an Operations Manager to oversee day-to-day branch operations across the parcel cycle, ensuring productivity, service delivery and operational effectiveness.

The role focuses on planning, budgeting, KPI development, risk management, and stakeholder liaison, with accountability for fleet, resources and staff performance to meet client needs.