Branch Manager KZN

Standard Bank Group; Umhlanga Rocks; Sur place; ZAR 1 200 000 - 1 900 000; Plein temps

Résumé du poste

Standard Bank Group is seeking an experienced leader to manage IAM branch operations and resources, driving profitability while upholding regulatory standards.

The role focuses on recruitment, retention, and development of diverse broker consultants, aligning adviser execution with company objectives and Treating Customers Fairly (TCF).

You will coordinate people, process, and systems to deliver client-focused service and sound risk management in a highly regulated financial services environment.

Qualifications

• Knowledge of FSCA regulations and TCF standards.
• Experience in managing budgets and achieving targets.
• Strong leadership for diverse teams and contractors.
• Proven sales and distribution management in financial services.

Responsabilités

• Lead IAM branch operations and resources to drive profitability.
• Recruit, retain, and develop brokers; oversee adviser execution.
• Ensure regulatory compliance and customer outcomes.

Connaissances

Regulatory compliance

Risk management

Client service

Leadership

Formation

First Degree

Description du poste

• Business Segment: Insurance & Asset Management

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture. Drive business growth through effective recruitment, retention, and comprehensive management of diverse Broker Consultant. Ensure alignment of company objectives with adviser execution, ensuring strict regulatory compliance (FSCA) and Treating Customers Fairly (TCF).

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting, Marketing
Licenses & Certifications: FAIS Representative

Experience Required
Sales
Sales & Distribution
1-2 years
Strong understanding of regulatory compliance, risk management, and client service principles (e.g., TCF) within the financial services industry. Proven experience in managing operational budgets and achieving financial targets.

5-7 years
7-10 years of progressive experience within the insurance, financial services, or asset management sectors. This includes at least 3-5 years at a management level, overseeing teams or significant operational areas. Proven track record in sales and distribution management, with demonstrated experience in financial adviser recruitment, retention, and development. Demonstrated ability to lead and manage diverse teams, including independent contractors.

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Developing Expertise
• Directing People
• Empowering Individuals
• Making Decisions
• Producing Output
• Taking Action
• Team Working
• Upholding Standards
• Claims Knowledge and Management
• Client Acceptance & Review
• Compliance
• Customer Value and Insights Management
• Innovation Strategy and Portfolio Management
• Insurance Principles
• Insurance Products & Services
• Meeting Logistics
• Office Logistics
• Product Innovation Lifecycle Management
• Quality Management
• Workspace Management

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