Branch Manager - Drive Growth, Service & Profit

Old Mutual; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading financial services organization in Cape Town is seeking a Manager to lead customer relationship management initiatives, develop sales strategies, and supervise a consultant team. The ideal candidate will have at least 2-3 years of managerial experience and a strong background in the financial services industry. This role offers an opportunity to drive business growth and enhance customer relationships.

Qualifications

• 2-3 years managerial experience required.
• Financial services/Banking industry experience advantageous.

Responsibilities

• Communicate local action plan and align with functional strategy.
• Develop relationship management plan for existing customer accounts.
• Identify potential customers through information and referrals.
• Provide operational support and supervise transactional operations.
• Assist in developing internal communications for stronger customer relationships.

Skills

Building Trust

Change Management

Client Needs Assessments

Commercial Acumen

Consultative Selling

Customer-Focused

Customer Service

Customer Understanding

Direct Selling

Executing Plans

Identifying Customer Needs

Identifying Sales Opportunities

Sales Software

Strengthening Customer Relationships

Upselling

Education

National Senior Certificate/Matric or equivalent NQF 4 qualification

RE5

Job description

A leading financial services organization in Cape Town is seeking a Manager to lead customer relationship management initiatives, develop sales strategies, and supervise a consultant team. The ideal candidate will have at least 2-3 years of managerial experience and a strong background in the financial services industry. This role offers an opportunity to drive business growth and enhance customer relationships.