Branch Manager

Pepkor Lifestyle; KwaMakhutha; On-site; ZAR 260,000 - 420,000; Full time

Job summary

Pepkor Lifestyle is seeking an experienced Branch Manager for a busy retail branch in KwaZulu-Natal, South Africa. The role focuses on end-to-end store operations, profitability, staff management and delivering exceptional customer service.

You will plan, lead and coordinate daily activities, drive sales, manage stock and ensure a safe, engaging shopping environment. Strong leadership and communication are essential to succeed in this fast-paced setting.

Qualifications

• Grade 12 with 3–5 years of management experience.
• Retail management or business diploma is advantageous.

Responsibilities

• Ensure store profitability through daily planning, leading, controlling and organizing of all resources.
• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Skills

Business Acumen

Execution

Communication

Interpersonal skills

People management

Planning & organising

Courage & confidence

Judgment & decision making

Customer centricity

Integrity

Drive & Energy

Resilience

Education

Grade 12

Retail Management/Business Diploma

Job description

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management


• Administration and financial management


• Stock management


• Store presentation and merchandising


• Safety and security


• Enable customer centricity


• Effective people management


• Service Department


• Effective teamwork and self-management

Minimum Requirements

• Grade 12


• Management experience of 3-5 years


• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen


• Driving execution


• Excellent verbal and written communication skills


• Interpersonal skills


• Strong administrative skills


• People management


• Planning and organising


• Courage and confidence


• Judgment and decision making


• Customer centricity


• Integrity


• Can do attitude


• Drive and Energy


• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.