Branch Manager

Aramex; Johannesburg; On-site; ZAR 1,200,000 - 2,100,000; Full time

Job summary

Aramex in Johannesburg is seeking a Station Manager with vision to set long-term strategies and drive growth through new client development and strong client relations.

You will lead sales, forecast demand, plan resources, and ensure safety standards while aligning with corporate goals and delivering shareholder value.

Qualifications

• Bachelor’s degree in business administration, supply chain management, or any other field.
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• 10+ years of experience in sales of international freight forwarding services.
• Strong customer focus and analytical skills.

Responsibilities

• Build station’s sales pipelines and long-term customer relationships to drive revenue growth.
• Support and approve sales strategies for each business and lead sales projects.
• Develop and implement product marketing strategies including campaigns and promotions.
• Oversee daily operations including general sales and forecasting.
• Manage staff and schedules in line with company policies.
• Review sales activity reports to measure productivity and action improvements.
• Direct and coordinate budgeting and financial goals for operations.
• Lead a team of station heads and allocate accounts.
• Ensure compliance with policies, laws, and safety standards.

Skills

Sales leadership

Customer focus

Analytical skills

Public speaking

Negotiation

Strategic thinking

Communication skills

Team leadership

Cross-functional relationship mgmt

Forecasting

Education

Bachelor’s degree in Business Administration or similar

Tools

Microsoft Office

Job description

The Station manager will have the ability and vision of the business to set up effective long-term strategies and direction that successfully navigates business through competitive. This includes significant development of new clients to sell our logistics and supply Chain services, as well as building strong/long-term customer relations. Duties and responsibilities include formulating policies, identifying, and managing new and existing customers, overseeing daily operations including general sales and sales forecasting, planning the use of materials and staff, and responsibility for the general health and safety standards of the station.

Job Description

• Build station’s sales pipelines and long-term customer relationships to foster revenue generation and growth opportunities.
• Supports, review and approve the sales strategies for each business and lead sales projects or initiatives.
• Develop and implement product marketing strategies including advertising campaigns and sales promotions.
• Participate in building company’s reputation in the industry.
• Efficiently manage projects and resources in a way that ensures this is achieved on schedule.
• Have professional knowledge of all the company’s products and have the ability to demonstrate the end use.
• Manage staff in compliance with Company policies, regulations, and laws; prepare work schedule and assign duties in consonance with established.
• Review sales activity reports, and other performance data, to measure productivity and goal achievement for use in executing required actions in cost reduction and program improvements.
• Establishing and implement departmental policies, goals, objectives, and procedures in harmony with Company policies, laws and/or regulations.
• Direct and coordinate the company’s financial and budget activities to fund operations, increase efficiency and deliver on agreed upon financial goals.
• Determine services to be sold, and assist in setting prices and credit terms, based on forecasts of customer demand.
• Leads a team of station’s Heads in team formation and account allocation.
• Helps in defining trainings/ coaching/ monitoring activities for the station.
• Develops and maintain organizational capability and participate in the talent management process.
• Strong oversight of a succession planning program to support station objectives.
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the Company goals and objectives.
• Networks with peer group & other internal affiliates to roll out best proven practices, as relevant.
• Oversees the development of sales strategy: value proposition, market segmentation, strategy and differentiation, market insight, brand strategy and industry trends, white space opportunities and ensure that this is aligned to the corporate goals leading to shareholder value creation to ensure achievement of station’s target and goals.
  

Job Requirements - Experience and Education

• Bachelor’s degree in business administration, supply chain Management, or any other field
• Proficiency in MS Office (Excel, Word, PowerPoint, and Outlook)
• 10+ years of experience in sales of international freight forwarding services.
• Strong customer focus and analytical skills

Additional Requirements

• Proven track record of attaining organizational and personal objectives – Results Oriented
• Strong Business Acumen and Industry Knowledge
• Strong Work ethic and Customer Centric mindset
• Proven track record in improvements in forecasting, sales force sizing, dashboard implementation
• Excellent communication skills: Outgoing, positive, engaging in conversation and willing to give up your free time to interact with the public. This requires the skill of public speaking and the ability to speak comfortably in front of a group.
• Strong problem- solving and Strategic thinking skills.
• Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented
• Adaptable, strong team player with outstanding communication skills and ability to work with all functional areas (Cross Functional Relationship Management)
• Strong Negotiation Skills, incorporating various strategies and desired outcomes.
• Ability to influence all customers (both internal and external) on issues that impact the business.
• Proficiency in the usage Microsoft office and other tools, to deliver key accountabilities.